Alexis Motel and Apartments
Chamber Rating
-
Andrew Boyes
May 4th, 2023 -
Matheus Balkan
Apr 18th, 2023 -
Gerald Ch
Apr 15th, 2023 -
Andy Agar
Apr 4th, 2023 -
Johanna Kakko
The room was nice and view was absolutely beautiful. We booked a room with a spa bath and didn't have it in the room. We went to tell them about it and they said there's no rooms with baths left. Fine whatever but they could've apologized and make it up to us. Lady at the reception was also not that friendly. Toilet seat in our room was coming off it's place as well. Otherwise good room and good location. After they saw my review above the owner started to tell us off at the reception when we asked for more milk. He was yelling at us and swearing and honestly it was shocking how he treated us. Never ever going back to this place. 2 years later I still remember this as the worst customer service experience Ive ever had. Hotel itself was good but staff just having a bad day or something. Still doesnt make it ok to act like that. Just shocked.
Apr 28th, 2023
Contact Info
- (643) 409-0052
Questions & Answers
Q What is the phone number for Alexis Motel and Apartments?
A The phone number for Alexis Motel and Apartments is: (643) 409-0052.
Q Where is Alexis Motel and Apartments located?
A Alexis Motel and Apartments is located at 69 Frankton Rd, Frankton, OTA 9300
Q What is the internet address for Alexis Motel and Apartments?
A The website (URL) for Alexis Motel and Apartments is: http://www.alexisqueenstown.co.nz/
Q How is Alexis Motel and Apartments rated?
A Alexis Motel and Apartments has a 4.5 Star Rating from 161 reviewers.
Ratings and Reviews
Alexis Motel and Apartments
Overall Rating
Overall Rating
( 161 Reviews )Andrew Boyes on Google
Matheus Balkan on Google
Gerald Ch on Google
Andy Agar on Google
Johanna Kakko on Google
The room was nice and view was absolutely beautiful. We booked a room with a spa bath and didn't have it in the room. We went to tell them about it and they said there's no rooms with baths left. Fine whatever but they could've apologized and make it up to us. Lady at the reception was also not that friendly. Toilet seat in our room was coming off it's place as well. Otherwise good room and good location.
After they saw my review above the owner started to tell us off at the reception when we asked for more milk. He was yelling at us and swearing and honestly it was shocking how he treated us. Never ever going back to this place. 2 years later I still remember this as the worst customer service experience Ive ever had. Hotel itself was good but staff just having a bad day or something. Still doesnt make it ok to act like that. Just shocked.
Overall Rating
Overall Rating
( 161 Reviews )Write a Review
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