Crowne Plaza Queenstown, an IHG Hotel

Apr 26th, 2023

Rooms: Well serviced, clean and very comfortable Nearby activities: Golf, walks and water access Walkability: Very close to shops and the lake Food & drinks: Wonderful breakfast buffet Dinner menu was great
May 2nd, 2023

Nearby activities: Boat rides just across the street. Walkability: Restaurants and shops just across the street.
Apr 28th, 2023

Clearly one of the best choice of stay in Queenstown - if you get a Full Lake View Room. Location: The location is perfect if you wish to stay close to the important streets in the town. Had stunning views from the balcony (of the full lake view room). Room: We had actually booked a standard room. We upgraded to the full lake view room. The room was spacious, warm and clean. People: The staff at the reception were cordial, accommadative and helpful. The housekeeping does a great job. The travellers help desk was very helpful. They do seem a little short of staff at times and might take time to revert, but the existing staff make up for it. People are great but probably the admin should look at increasing the staff numbers. Food: (Vegetarian) Breakfast Buffet- Being vegetarians there were limited options on the breakfast menu and repetitive. This is one area they could work on. The ala carte menu was generally good but limited. (vegetarian) But then good food including the famous Freg Burger and Bombay Palace is just a lane away.
Apr 27th, 2023

The location, staff and buffet breakfast were all great during our stay. We were however a little disappointed with house keeping which did not exceed our expectations as promised. Our room did not have the necessary items (towels, cups etc) to accommodate 3 people upon check in and there were items missed during daily cleans. They were small issues quickly resolved with staff happily available to help when things weren't quite right. The location is really what sold us and made our Queenstown stay very easy and enjoyable.
Apr 27th, 2023