Gentle Dental Centre

This dental practice has plenty of good dentists, and the receptionists were very nice. My issue is with the practices of Dr Adam Benn. He was a good dentist, no qualm there. However, I signed up for a check-up - for $55. He proceeded to add on a teeth cleaning, without ever confirming to me that this would cost me an additional $192. He even confusingly told me that the flouride he used was not going to be charged. His response to this when I queried how the bill could possibly be so large without my consent was to point out that I had paid $160 for cleaning the year prior (irrelevant given I was told of the costs ahead of time last time). He also said did you think I was running a charity service. Very condescending- why would the average person have any conception of the how much a dentist appointment should cost unless advised before hand? What if I was someone who simply could not afford that? Highly inappropriate behaviour.
Apr 19th, 2022

Just had two wisdom teeth taken out today. The level of care is excellent. Their ability to bond, make you feel comfortable, be personable and human is fantastic. I hate the dentist, loathe the idea entirely however todays experience was arguably the best ive ever had. Felt totally comfortable and at ease. Cannot express how grateful i am for the experience I had.
Jan 18th, 2023

Dr. Smallman removed my wisdom tooth a little over a month ago. I have a huge fear of the dentist, and everyone was incredibly kind and understanding from receptionists to dental hygienists. Dr smallman took the time to explain everything and made sure I was at ease with our plan. They also worked out a payment plan that worked for me. I ended up having a pretty rare post op complication, & he was responsive the entire process. Even answered texts & called me after hours to advise me. Definitely recommend Gentle Dental & especially Dr. Smallman.
Dec 10th, 2022

I praised Gentle Dental Centre before. However, I must add that they are comparatively very expensive and I disagree with their ways trying to get more money out of you. I have a dentist now who is really fair re prices and informs me before the procedure about the work necessary.
Sep 29th, 2022

A big thanks to Dr Fionnuala and Christine for making my wisdom teeth extraction as comfortable as possible. I was incredibly nervous and had the jittery shakes as I stepped into the room, and I knew those two wisdom teeth had been bothering me for some time. Dr Fionnuala and Christine were patient, kind, and kept me informed of what they were doing every step of the way. Really great sense of humour too, it's funny being able to give them a wee thumbs up when there's a drill in your mouth!
Apr 23rd, 2022