QT Wellington
Chamber Rating
-
Ian cunningham
Apr 29th, 2023 -
Deborah Dyer
Apr 14th, 2023 -
David Fenton Hancock
Apr 10th, 2023 -
Metallix NZ
Apr 6th, 2023 -
Nathan Crombie
I really wanted to give QT Wellington a 5 star review, as Ive stayed there many times over the past 10 years and always had a great experience. However, on a recent trip in March 2023 the service standards have dropped noticeably. The main issue was the breakfast service - only four options each day, and no longer any buffet. The staff also failed to spot myself and another couple as having paid for breakfast as part of the room rate, which caused some embarrassment. Plus forgot to bring our requested tea and coffee items. I also heard a couple complaining about poor service as they were checking out. Otherwise its still a very good hotel - location and bed are particularly good. I hope the staffing issues can be sorted soon. Update: two weeks after having emailed Richard about the poor breakfast experience and still no response. Very poor service, I can understand why recent reviews are so low.
Apr 9th, 2023
Contact Info
- (644) 802-8900
Questions & Answers
Q What is the phone number for QT Wellington?
A The phone number for QT Wellington is: (644) 802-8900.
Q Where is QT Wellington located?
A QT Wellington is located at 90 Cable St, Mount Victoria, WGN 6011
Q What is the internet address for QT Wellington?
A The website (URL) for QT Wellington is: https://www.qthotels.com/wellington/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Q How is QT Wellington rated?
A QT Wellington has a 4.4 Star Rating from 1178 reviewers.
Ratings and Reviews
QT Wellington
Overall Rating
Overall Rating
( 1178 Reviews )Ian cunningham on Google
Deborah Dyer on Google
David Fenton Hancock on Google
Metallix NZ on Google
Nathan Crombie on Google
I really wanted to give QT Wellington a 5 star review, as Ive stayed there many times over the past 10 years and always had a great experience. However, on a recent trip in March 2023 the service standards have dropped noticeably. The main issue was the breakfast service - only four options each day, and no longer any buffet. The staff also failed to spot myself and another couple as having paid for breakfast as part of the room rate, which caused some embarrassment. Plus forgot to bring our requested tea and coffee items. I also heard a couple complaining about poor service as they were checking out.
Otherwise its still a very good hotel - location and bed are particularly good. I hope the staffing issues can be sorted soon.
Update: two weeks after having emailed Richard about the poor breakfast experience and still no response. Very poor service, I can understand why recent reviews are so low.
Overall Rating
Overall Rating
( 1178 Reviews )Write a Review
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