Ace Rental Cars Auckland Airport Car Hire

Lovely staff with great customer service. Never used a hire company before so I was slightly anxious but they were great. Highly recommended.
Feb 16th, 2023

Ace Redirect us to hertz even we arrive in business hour. Hertz staff is obvious not happy about this. Booked a SUV size car, got a small hatch. The issue get solved by calling several party and walking for long distance between airport and car park place with luggage. Hertz told us Ace intend to give us a cheaper class car. Waste too much time and energy to argue about the car size mistake. Hard to believe this dodgy thing happen in a country like New Zealand. Try to cheat the customer.
Mar 12th, 2023

(Translated by Google) It was great! Great car (Mitsubishi Outlander), great service, very very nice staff! Everything wonderfully unbureaucratic. I'll come back here anytime! (Original) Es war groartig! Tolles Auto (Mitsubishi Outlander), super Service, sehr sehr nettes Personal! Alles wunderbar unbrokratisch. Hier komme ich jederzeit wieder!
Mar 10th, 2023

(Translated by Google) - Can you give me peace of mind quickly? When I picked up the car on 1/23, I booked an 8-seater car. I charged the credit card twice and there was a deposit. I said it would be refunded but I didnt give me time or say Clear, I will update it later, and besides that, I will tell you my experience of using ace. Or Casey can check the progress for me? -Jess I sent you an e-mail, you can take a look for me, or you need any information from me. 1/27 -Sent me a letter, I can't open it, and it didn't solve my problem, can you answer my question? 2/2 (Original) -1/238ace Casey -Jess e mail 1/27 - 2/2
Mar 1st, 2023

A lot of bad reviews which made me a little apprehensive. However, despite what my ticket said, they are open. On weekends and even provided a shuttle to pick us up free Sat 8.30am. The service from the guy was wonderful. We chose the mystery car deal. Which was cheaper than the cheapest vehicle. So even if it was the Aqua, it would still be cheaper. We ended up getting the Kia Sportage, so it was a big score. The vehicle was a newish model and was full of petrol and super clean. Very impressed and would definitely recommend. I'm a poor Mori boy and got more than I expected. Thanks Ace rentals.
Feb 23rd, 2023