Alamo Rent A Car Auckland Airport

Would NEVER EVER use this service again trying to get the 200 bond released, has been nothing but a nightmare first I was told 5-10 working days then 14returned vehicle on 10th and still waiting. Today something different . Auckland staff useless and not interested basically not interested once you have used their service even 1 star is too much
Apr 27th, 2023

ABSOLUTELY SHOCKING SERVICE WOULD NOT RECOMMEND. Wasted my time, and overcharged me. The man who works on the weekend who served me was very very rude. Definitely would advise you to go to budget rentals and hire from them instead.
Apr 24th, 2023

Terrible terrible service! I would definitely not recommend using. First our car wasn't ready so we were offered another class vehicle we opted to wait 30 minutes while it was finished being groomed. Then when it got there it wasn't the right vehicle we had been told it was. Said we would take the previously offered vehicle. As we had already paid, the service assistant didn't know how to change the rate so asked me to email her supervisor claiming the difference would be refunded. Also said 3pm drop off wouldn't attract an additional days hirage. All in all we were charged $600 more than we should have been. The sales assistant was extremely rude when we dropped the vehicle off.
Apr 22nd, 2023

Everything was spot on Luke who was the customer service person who looked after us was excellent and for first time visitors Adelaide gave us good advice of where to go for a nice lunch
Apr 19th, 2023

Very good experience with this company, renting a vehicle from the Auckland airport hub. I dealt with Peter who was awesome and even upgraded us from a Yaris to a Hilux at no extra charge. It was a great car to drive and did the job we needed. Thanks Peter, Alamo and enterprise car rentals.
Feb 19th, 2023