NZ Discount Car Rentals

Very disappointed with the car we received (2012 Toyota Vitz) compared to what we ordered online. We had the following issues with it: - Head lights flickered - Cigarette lighter/Charging port didnt work - Charging port/USB slot in multimedia unit barely had enough juice to maintain my phones battery while driving, let alone charge it - No spray function for the front windscreen wipers making it impossible to clean while driving long distance - Volume control nob was missing - Scratched windows - Chipped and faded paint on the roof Overall, very unimpressed with the car we paid for that needed to take us up and down the north island. I guess they truly did live up to the discount part of their name.
Apr 26th, 2023

WOULD NOT RECOMMEND. After one night of driving, our coolant light came on. Luckily we were still in Auckland and they let us come exchange cars. However, the coolant light was on in the new car and we would not allow it. They said all other cars have this too and no other customer minds. They they proceed to fill the coolant with WATER and say thats fine to do in NZ (quick google search shows it is not fine). We ended up renting from Avis, so if you were choosing Discount car because theyre cheaper, dont bother because youll ultimately rent from a legitimate company anyway.
Apr 11th, 2023

Picked up the vehicle in the small hours at Auckland Airport and headed to our hotel in the city. Quickly realised there was no Bluetooth or USB charging point available in the car and had a 6-hour drive ahead of us next day. The vehicle brakes were awful; juddery and faded often. The steering wheel shook at speeds around 100km/h. The rear doors had used tissues in the pockets. I had called the office a week or two before to ask a couple of questions that needed answering. After a fairly hostile 'chat' the lady said she'd ring me back with some info. I never heard from her again and emailed the main office. Still no response. Just go to a reputable car hire company, even if you have to pay a bit more.
Apr 7th, 2023

Definitely a "discount" feel but the service was good, car was decent, and good value for money.
Mar 20th, 2023

Very friendly customer services. Respond the enquiry fast and no hidden costs. Highly recommended.
Feb 28th, 2023