Hertz

Hours

Thursday:
5:00 AM - 5:00 AM
Friday:
5:00 AM - 5:00 AM
Saturday:
5:00 AM - 5:00 AM
Sunday:
5:00 AM - 5:00 AM
Monday:
5:00 AM - 2:00 AM
Tuesday:
5:00 AM - 2:00 AM
Wednesday:
5:00 AM - 5:00 AM

Chamber Rating

4.2 - (13 reviews)
8
3
0
0
2
Read Our 13 Reviews

Chamber Rating

4.2 - (13 reviews)
8
3
0
0
2
  • Nickols Knox


    Apr 27th, 2023

  • Richard Hutch Hutchby

    Almost new car
    Apr 14th, 2023

  • Carla Taylor

    The worst car rental experience of a lifetime. A queue of over twenty groups moving at a rate of 1 group per thirty minutes. Horrible incompetent staff offering no explanation. Would never choose Hertz again
    Jan 22nd, 2023

  • Victor Zverovich

    This was by far the worst rental experience ever. Here are some of the "highlights": - They tried to give us a huge car as an unwanted "upgrade" because they didn't have any in the class we booked. - The "upgrade" wasn't in the rental parking lot so we had to get another random car. - After we left they figured out that the car has expired COF and they sent us an email (didn't call for some reason) to return it. Since I don't check emails while driving we were far away by then. - We had to spend time figuring out how to exchange the car and finally going to the Wellington airport to do it. - Service is extremely slow so even if the line is short expect long waits. - It is really hard to find the return location because it's not marked on Google Maps and there are almost no signs in the airport itself.
    Jan 19th, 2023

  • Gail Bornhorst

    Horrible experience, very slow service!! Came here to pick up a car, and have usually had good service with Hertz (even the international branches), but this was really unacceptable. There were only about 3 people in front of us and we waited about an hour to even get to the counter, as only one person was working! Interesting that all the other companies had multiple people working and little/no line. Once we got to the counter, the man working there didn't even serve us! He said, wait, and spent some 10 minutes filling in paperwork that could have been done when he had served the people in the line. Finally he gave us the car paperwork, but didn't ask about the insurance or explain anything. I had to inquire (and know exactly what I wanted) to get the proper cover. He also didn't even tell us how to find the car. Hertz needs to retrain their employees at this location for better customer service, or they will start losing customers. I would choose a different company in Auckland next time for sure!
    Apr 11th, 2020

Read Our 13 Reviews

About
Hertz

Hertz is located at Ray Emery Dr in Mangere, Auckland 2022. Hertz can be contacted via phone at (649) 256-8692 for pricing, hours and directions.

Contact Info

  •   (649) 256-8692

Questions & Answers

Q What is the phone number for Hertz?

A The phone number for Hertz is: (649) 256-8692.


Q Where is Hertz located?

A Hertz is located at Ray Emery Dr, Mangere, AUK 2022


Q What is the internet address for Hertz?

A The website (URL) for Hertz is: https://www.hertz.co.nz/p/car-rentals/new-zealand/auckland/auckland-airport?utm_source=google&utm_medium=local&utm_campaign=gmb_listing&utm_content=auckland%20airport


Q What days are Hertz open?

A Hertz is open:
Thursday: 5:00 AM - 5:00 AM
Friday: 5:00 AM - 5:00 AM
Saturday: 5:00 AM - 5:00 AM
Sunday: 5:00 AM - 5:00 AM
Monday: 5:00 AM - 2:00 AM
Tuesday: 5:00 AM - 2:00 AM
Wednesday: 5:00 AM - 5:00 AM


Q How is Hertz rated?

A Hertz has a 4.2 Star Rating from 13 reviewers.

Hours

Thursday:
5:00 AM - 5:00 AM
Friday:
5:00 AM - 5:00 AM
Saturday:
5:00 AM - 5:00 AM
Sunday:
5:00 AM - 5:00 AM
Monday:
5:00 AM - 2:00 AM
Tuesday:
5:00 AM - 2:00 AM
Wednesday:
5:00 AM - 5:00 AM

Ratings and Reviews
Hertz

Overall Rating

Overall Rating
( 13 Reviews )
8
3
0
0
2
Write a Review

Nickols Knox on Google

image


Richard Hutch Hutchby on Google

image Almost new car


Carla Taylor on Google

image The worst car rental experience of a lifetime. A queue of over twenty groups moving at a rate of 1 group per thirty minutes. Horrible incompetent staff offering no explanation. Would never choose Hertz again


Victor Zverovich on Google

image This was by far the worst rental experience ever. Here are some of the "highlights":
- They tried to give us a huge car as an unwanted "upgrade" because they didn't have any in the class we booked.
- The "upgrade" wasn't in the rental parking lot so we had to get another random car.
- After we left they figured out that the car has expired COF and they sent us an email (didn't call for some reason) to return it. Since I don't check emails while driving we were far away by then.
- We had to spend time figuring out how to exchange the car and finally going to the Wellington airport to do it.
- Service is extremely slow so even if the line is short expect long waits.
- It is really hard to find the return location because it's not marked on Google Maps and there are almost no signs in the airport itself.


Gail Bornhorst on Google

image Horrible experience, very slow service!!
Came here to pick up a car, and have usually had good service with Hertz (even the international branches), but this was really unacceptable. There were only about 3 people in front of us and we waited about an hour to even get to the counter, as only one person was working! Interesting that all the other companies had multiple people working and little/no line. Once we got to the counter, the man working there didn't even serve us! He said, wait, and spent some 10 minutes filling in paperwork that could have been done when he had served the people in the line. Finally he gave us the car paperwork, but didn't ask about the insurance or explain anything. I had to inquire (and know exactly what I wanted) to get the proper cover. He also didn't even tell us how to find the car. Hertz needs to retrain their employees at this location for better customer service, or they will start losing customers. I would choose a different company in Auckland next time for sure!


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Overall Rating

Overall Rating
( 13 Reviews )
8
3
0
0
2

Write a Review

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