Ski Hire Queenstown

Dec 20th, 2021

BUYER BEWARE! Avoid hiring gear from this place wherever possible. Very shady and skulldugerous operation who you cannot expect any balanced customer service from. Received incorrect fitted boots, then was expected to somehow find replacement equipment on-mountain through them and still use their equipment for the duration of the hiring period. Absolutely no confidence in the competency of the services provided. Consider the myriad of alternatives options in Queenstown or on mountain, which will provide better convenience and customer service.
Jul 15th, 2021

Very poor quality gear and service. Gave my partner different size ski boots and my helmet was chipped. Claimed to not have wide fit gear which made the boots uncomfortable.
Jul 4th, 2021

DO NOT HIRE FROM THIS COMPANY! We attempted to hire skis and snowboards for a group of us and added helmets to our hire. We had to pay before we were able to try anything on and when we went to grab helmets there were none that fit, the staff were great and took us out the back but unfortunately they didnt have any that fit or were appropriate. They couldnt refund us apparently and advised we contact management for our refund of the hire of helmets. Management took ages to respond and apparently cant find our booking. We are always speaking to someone different! They have run us around the block with their disorganisation. Management has told us that we were not supposed to pay before being fitted. There is a clear miscommunication between staff and management! There are plenty of cheaper and better hire places about in Queenstown that are much more accomodating!
Oct 6th, 2019

Nice place
Jul 16th, 2019