Waikato Financial Services

Positive: Professionalism

Very Fast! Very helpful! Very upfront! No hidden agendas! Thank you

Always professional with great advice

Good for a small loan.

If I could do 0 stars, I would.

Very helpful ar all times awesome ladies.

Awesome service friendly people great place

Always happy to help, great staff, easy to manage bank

Way better then cash converters !

As a senior I found the TSB difficult to deal with. Their staff member insisted that we setup an application for a mortgage over a shorter period than what we wanted. The ... more

Service provided recently wasperformed efficiently and promptly in terms of arrangements. Upon completion I felt confident with service and advice.

Great accountants

Very poor customer service, poor communication, lack of urgency, and broken atm machines. Really would question why you would want to bank with this branch.

Unprofessional and a waste of time . I felt like i was the first customer to approach them lots of question and details and then nothing . Not recommended

First , Class service all the way

It's the only REAL bank in town and likely the best service you will find ANYWHERE. The staff sure know their stuff and always go the extra mile to help - all while offe ... more

The Kiwibank team are really helpful, nothing is too much trouble and always with a smile. The branches owed by Kiwibank could learn alot from the crew here.

So handy when you need to deposit cash through the ATM.

Friendly branch manager & staff

Id give it 0 stars if I could - Banks should be accessible for everybody, especially those who dont have the privilege to take time off of work. Always closed, watching e ... more

The old guy that uses company vehicle with registration starting GTD is an absolute road hazard. Wouldnt trust them with any accounting if I cant even trust them to know ... more

Easy to access the atm

Useless. 1 month wait to get an appointment to open an account.. how is this business viable?

Awesome friendly staff happy to be of service to their customers

Really too small to be called a bank, but it does have a substantial hedge [fund?]. Looks very clean n green.

Bad opening hours

Very friendly and helpful but closed at2pm

Small store but it has all you need and lots of parking

I'm not a NZ citizen or Westpac customer but when my Canadian bank froze my accounts due to red flagging international purchases, the bank manager helped me get in contac ... more

Super busy morning at the bank, Kiri was very helpful and friendly!

It's obvious 'customer service' no longer exists, as they're only opening three days out of five. It's Kiwibank's plan to close ALL branches. We'll be a cashless society ... more

If you want to specifically use a BNZ ATM this is the only one at Turangi. There have been times that it hasn't been working thus the low rating.

Im surprised this store is not getting shut down yet, it has the worst customer service in hamilton New Zealand, the lady there is so rude and disrespectful. I hope auth ... more

Kiwibank Tuakau branch very family orientated friendly helpful and supportive the owners of this store kept his store opened way beyond his normal time just so my son was ... more

Just can't speak to anyone and can't wait between 49 and 96 mins no matter when I call, cant even call the local branch. Lots of cant's! but it just doesn't work

Convenient

I totally agree with the last review it is a shame you cant give a minus. I can honestly say in all my time dealing with accountants i have never felt scammed until now. ... more

The ATM at this branch retained my previously functioning Canadian Wise payment card. The branch is closed 5 days a week. Another branch said they cannot do anything (alt ... more

We have been with SBS for about 7-8 years. They have always been reasonable with lending and their online services are adequate. Wait times for the loan department can b ... more

their new cambridge office / business banking; excellent service and friendly staff. Greeted you at door and sorted out AML fast.

Closed most the time you need to use it and is the only one that isn't open on a Saturday

Alway quick service.

Great service from the team today even tho they where short staff today thank you for your help was much appreciated

We waited from 8:30 till 9:00 and you guys were literally closed. We went on the website and said that you guys were open but you clearly werent. People came and soon le ... more

Always great thanks

Just your average atm

The atm stole $4100 cash and didnt deposit into my back account. I called up and they said there was absolutely no way I had deposited that amount of cash and they couldn ... more

Had visit to open a new account. Friendly staff feel comfortable to talk with them

Not only inflexible, also unreasonable, unprofessional and wrong. And small-minded, in my limited experience giving them an audit engagement that they signed up for and ... more

Awesome service, very professional! Had a great first experience dealing with Jacob at ANZ bank Te Rapa. He was incredibly helpful, professional and polite in processing ... more