Waikato Financial Services

Excellent service. The posted exchange rate is what you pay - no hidden fees. They didnt have one of the currencies I wanted, so the llady gave me details for their onlin ... more

-Bank is closed. When opening hours say it's open. - Understaffed and not set up for our senior citizens who like to conduct their financial business the old way: FACE TO ... more

My bank is so good to me I hope they can help me through my hardships!

Disappointing service. Beware Darren Diprose has a red dot on his name.

Worst Bank Ever.........

Very helpful staff. Made our requests quite straightforward keeping security at forefront

Went to get coins out and was at first off put by the lady telling me that it would cost 3 dollars, but then she told me it would be free if I first withdrew 20 at the at ... more

Wouldn't you think a bank would have full staff at counter on THE LAST FINANCIAL DAY OF THE YEAR.. No . Only one staff . one staff rude because one doesnt do internet ban ... more

I past by Westpac, Victoria Street this morning to open a Bonus Saver account...Steven was efficient, friendly, extremely helpful...thank you so much for you assistance ... more

THE POOREST SERVICE I HAVE EVER HAD. The BNZ Chartwell has gone from a welcoming bank and a bank I enjoyed banking with to one I no longer feel comfortable going in to. T ... more

Good customer services.

Judith was accommodating, she helped us a lot during the account opening progress.

they were shut and i couldnt access my account

Friendly service but a very long wait in the queue. Luckily I use online services more but couldnt avoid todays visit.

Pretty bad service on phone, took more than 30 minutes to get connected. Strangely they haven't got any other channel within their APP or online banking. The APP is so ug ... more

Why did you guys have to close down all your branches in Hamilton?

An hour wait on the ph and branch is closed

Great bank their hours are very convenient as they are open at the weekend. The staff are very friendly and knowledgeable and go out of their way to ensure customer sati ... more

Atm right out front

I asked them to provide me a new debit card they gave me eftpos. When I asked how I will do online shopping she was saying sometching else. I couldnt understand they were ... more

If you have just returned from Australia and have Aussie dollars in cash we have just been told they will not exchange for NZ dollars because of Covid, another lame covid ... more

Location is incorrect

Long waiting time for service, and having to walk away, They are happy to charge service and interest rates, but no service from Westpac... Appalling

ATM took my money and didn't put it in my account, the help line has been very polite and completely useless.

went into westpac to buy oz money. to discover that westpac nz dollars are more valuable than ANZ nz dollars. got told they wouldn't sell me the money unless I was a west ... more

When you charge $800 for a IRD return I think you have a responsibility to explain your costs when asked . Will not be using this accounting firm again . Also ALL your ... more