Auckland Cosmetics Store

I purchased from her store in Titirangi awhile back

The Taiwanese worker is the go to, good customer service in general, amazing staff.

Firsy time customer here. Ordered on Friday and got it delivered to me on Tuesday morning. Very satisfied with my order. Thank you so much. :)

BODYFX have the top quality products, lovely staff, and incredible workshops. I have been there multiple times the staff have always been extremely helpful in helping me ... more

Good everything, highly recommend

Lady was nice but in the past, when I get it done here, it barely hurts. This time it hurts a lot (similar to what I get for a $10 ones in other stores). And theres still ... more

We only use T and D products for our clients. They smell good and for a place that relies on the details to add to an experience, we are grateful for what they have to of ... more

I love arganmidas. I have fine hair and I value it very much. I read reviews on the Internet and decided to try this product based on argan oil. I really liked the consis ... more

Friendly staff and huge range of producrs available in store.

Love shopping here. Caitlin and Aofie are amazing, so helpful and knowledgeable about the brand and products. Thanks girls!

I've always loved The Body Shop

Really good experience with the staff!! very helpful, kind, and patient especially if youre new to makeup and skincare~ 10/10 to the staff Madison and Jess :)

I really appreciate for Jisoos good service. This was my first time to visit store. I really enjoyed my shopping. I will definitely visit again :)

The team at the store was so helpful in choosing the right product for the skin. Also they explain and help with the sampling of products. Would definitely visit again.

Perfect online ordering experience, great service and fast shipping :) Cute in-person store aswell. Thank you so much!

Went to St Lukes store a lovely lady "Jordynserved me. Jordyn provided me with immaculate customer services and went the extra mile to assist me, with all my purchases. I ... more

Delicious

Besides the amazing smell in the shop always, staff are very friendly and sweet and always welcome you with a beautiful smile. Just wanted to thank you all x :)

Amazing

Just received fantastic service from both the staff on duty at the Manukau branch this morning. Not been in here before but will definitely be back

Good selection of products. But it is quite pricy. I guess thats the price you get from most of the Japanese product store in NZ. Ps. I saw a complaint comment about prod ... more

This store is permanently closed. I thought maybe they had moved into the Westfield. But after calling, I was told they have closed permanently. Such a shame.

staff is so rude, very terrible customer service .

Following my first pregnancy I was struggling with eyelid skin irritation every time I wore makeup. After speaking with Anna about the Eco Boutique makeup range, she sug ... more

Love MAC products

Fantastic range of products and speedy shipping. I will definitely shop here again.

Absolutely amazing, personal service. Are more than willing to help out, going above and beyond to ensure you receive your package. Great skin care at affordable prices. ... more

Their products are really good. I saw results within no time after I used one of the hand creams. Would highly recommend them to anyone looking for good beauty or skincar ... more

WabiSabi Natural Skincare Range packed with the most potent sources of Vitamin C so you can get Brighter, Firmer, Hydrated skin and achieve a Glow you can actually see: L ... more

Great customer service, its nice shopping experience.

If you want products to arrive on time and to receive them at all I recommend you don't shop at my chemist warehouse online.

Very fast shipping from online store and the physical store is really nice and the staff are really helpful.

really appalled by the service today at the counter by the girl with dark hair and flowers painted on her face. she was rude and had no friendliness or customer service. ... more

Cute store, very organised and neatly set up. Good prices and a very kind worker :)

Helpful staff, a lady with beautiful eyes recommended revitalizing eyelashes, helped with blue mascara. Unfortunately $85 was too expensive, so left it. Thank you

Rudest staff I've ever encountered in any Mecca store. I was looking at brushes and a staff member came over to me and proceeded to open a drawer at my feet without sayin ... more

Love how clean and beautiful the store looks. But customer service is disappointing. Had one lady working, who didnt bother say hello. Waited at the checkout for 5 minute ... more

Beautiful store and super friendly staff. Definitely will return.

Went on a Saturday looking to restart my old skincare routine and it was busy so I helped myself out instead of asking. I went to the counter to purchase two Mecca Max sk ... more

Nice stuff and everything is available

On the contrary to Queen Street's MECCA, Commercial Bay's MECCA has far better service. Since late 2021, I'd brought a gift card for my parent's as a Christmas present. T ... more

Skinfood messed up an order, sent me a pair of exfoliating gloves instead of two tubes of exfoliating face scrub. Sent a photo of the parcel contents along with an email ... more

I suspect the customer service training at this store goes something along the lines of "ignore anyone who comes into the store and make them wait as long as possible". I ... more

Always love their products. Staff were super helpful

Great

My first stop after arriving in NZ! Not a lot of variety and there aren't a lot of discounts but what can you do.

This is a lovely place to find the oils and beauty products that soothes your being. It is my go to place - a little sanctuary. The shop smells amazing, the staff are fri ... more

Good range and great prices

Staff clearly were not very good in customer service. No other customers were in the store, i stood in front of the cashier for a while waiting to pay but it was as if i ... more