Auckland Jewelry Store

Good product but Bad service, very impatient staff member . She rushed us to make our choices, and has no patience for us to choose carefully. She even didnt show us the ... more

Left watch needing batteries, was told I would be called when ready. Never heard back from them, then lockdowns etc. When I made it back in was told they couldn't find it ... more

Great service ethic here and products my wife loves. Got to be good then eh!

Very good

The worst customer service experience I had this year with Michael Hill New Lyn. I normally purchase from other branches where they treat customers professionally and nic ... more

This is not good. If you want to shop where the service is arrogantly, the products fall apart and they don't stand by there products this is where you should go. NOT. ... more

So grateful to Tessa for her awesomely kind customer service. I was disappointed by the quality of a ring we had purchased and was in the mindset that "I'd never shop the ... more

The korean lady who served us.l yesterday, she kept telling us not to break anything as soon as we stepped in the store. And kept following us and make sure not to break ... more

They said $1500 gst n labour cost for 22cts 1 item I feel like they take advantage of people who dont keep up with the market prices.

They kept serving others before me Very disappointed with no service

"No communication whatsoever after our purchase with Jade sky. We bought a necklace from this site, which hasnt arrived. We received no tracking number and no-one is repl ... more

Bad customer service, manager did not know about the extended refund policy. Would not recommend this store

Dishonest advertising, said it was a surgical steel tongue bar, had it in for 2 weeks and have an infected tongue piercing after it had already fully healed, the infectio ... more

Have bought a watch from silvermoon. Was told best if the store orders it for me as it is the last watch they have in the country. They drop the price of the same watch t ... more

Took my watch into this place for a new battery, they said it would have to be sent away to get pressure tested as it is a dive watch, I get a phone call few days later s ... more

The old Asian lady should learn how to welcome the customers. I won't go back and I would not recommend this shop.

Actually no stars for Pascoe Albany, because really good friend of ours & his wife went into PASCOES Albany Mall & was asked to show ID to purchase a watch. No one else i ... more

Please be careful about buying from the online store. I ordered and paid for a pair of earrings on Jan 27th and did not receive a notification of item being sent, as advi ... more

Absolutely awful customer service with the blonde, curly haired lady named Rita. Definitely needs more training on their products and really needs to up her customer serv ... more

Wanted to buy a gift for granny but did not. Wasn't happy with the terrible cold customer service of the sales girl. It all comes down to the customer service we receive ... more