Hei Hei, CAN Shopping

Great

I had a fantastic experience at Mons Royale Hornby. Brendans vast knowledge on the shops range was apparent and he was a great support in ensuring I left with exactly wha ... more

I was there on Sunday to look at wallpaper. A wonderfully helpful staff member who knew her stuff pulled out books to my requirements, saved a lot of time going through a ... more

Super helpful girls here, thanks for all your shared patience helping me find the right sunglasses and adjusting them to fit! Xx

Jonny is awesome to deal with, great customer service and after sale follow up. Usually same or next day delivery into Christchurch.

Great service but not as big of a toy selection compared to Tower Junction and Marshland or the closest location but it's still a great toy shop.

I was looking for a fascinator for a wedding and was so surprised by the amazing array of items in the shop. Julie was so helpful and wonderful to deal with. I will def ... more

Got great service from Kelsey today, other staff members are lovely too. Thanks team! :)

Quick honest and helpful

Best place to get your kids ears done. Wonderful staff

Enjoy this place alot that's why I always go back there

Was good experience walking through all the appliance sections

Amazing shop, Amazing selection of pj's. I got set of the Disney princess collection Cinderella pj's. Should have cost $180 but were on sale for $50. I wore them last ni ... more

they might have nice clothes, but their was no customer service towards me, so I wasn't going to stay

The gift was loved! However, the reason I gave it a 1 star is that my family ordered the gift weeks in advance to be delivered on 11/10/22 as an anniversary gift and not ... more

Service is really bad, nobody wants to help you. and the store is more expensive than the proper swanndri store. Don't recommend this store at all

Good collection of clothes

absolutely huge place, amazing selection of items for super cheap. would recommend

Great store, they don't always have every item in stock, but they more than make up for it with the reduced prices. Staff are always friendly and helpful.

Brilliant service and beautiful flowers for my uncle that passed...would definitely recommend

Bought a pair of jeans in Nelson but wrong size. Even lost the receipt! Went into Hornby with little expectations. Lilly contacted Nelson, located the receipt then found ... more

Always friendly staff. Great selection.

Positive: Responsiveness, Value

Nice items, nice, helpful staff.

Good deals nice products and very nice and friendly staff who are happy to help.

Lovely helpful staff

Absolutely felt welcome into this shop, I went on the 31st of December around 3-4pm, the lady was so helpful, so chatty, I had told her about my experience at their north ... more

All bras were odd sizes and the staff weren't helpful

Excellent job replacing a zip on an oilskin jacket! Fast, friendly, great communicator, good price. Thank you!

Fantastic!

Easy to find what we wanted. Helpful staff and good prices

Fabulous team, amazing service, impeccably high standards and rock-bottom pricing. Special thanks to; Sam, our Super-Star Rep... Angelene @ AFD Headquarters. Chris our Ou ... more

Extremely helpful staff.

Terrible. Do not buy these hoses. I bought 2 of the wetta "rubbertech pro" which were not cheap only to have the metal clamps come loose on both of them! Poor product. Do ... more

Did a great job for me!

Closed before 11pm

Recently I dealt with Brenda in the outlet store and purchased a free standing, sandal wood ( colour) vanity unit. She was friendly, knowledgeable and very helpful. Today ... more

Gaurav has the most amazing customer service attitude and I would definitely shop there again

Only giving one star because I have to. BUYER BEWARE! My engagement ring was 10 weeks late, and has come back TWICE from their crafters with the band wonky. I cant use my ... more

Staff blocking aisle so you can't go down when they are restocking shelves. They weren't even in one of the aisle. Specifically came to this store for something in block ... more

Very good service.

Hi there just wanted to leave a review about the most amazing customer service I have received from a lady named Chloe. She was super helpful and went the extra mile for ... more

Extremely bad customer service went there to show them what has happened to my trousers i never asked for refund or replacement I wish I could explain everything how bad ... more

A must for tea connoisseurs

Mistake after mistake, long wait time and empty promises. Cannot reccomend.

Superb range and service. Karen you are such a wonderful help to me every time. Thank you, Kara

Rude service from the lady ! Wasnt expecting this from rodd and gunn outlet . Not a good experience