Frankton, OTA Miscellaneous

Could used better communication with tracking a package

Ordered 4 day lift pass for 4 people starting on the weekend, No warning it wouldnt be processed until mid Monday morning No good..

Appreciated the 10 cents on petrol when shop at Pak'nSave supermarket

(Translated by Google) No (Original) Nul

Tried to buy my partner a Christmas present on Christmas Eve. Was advised the wrong size and when I tried to return was told no refund and there were no other sizes avail ... more

Very disappointed in arrangment.

This is our 2nd time staying here, both times in a 2 bedroom unit. Couldn't fault them , on any level. Jo , in the Office, friendly , pleasant and helpful. Each unit we ... more

What a day!!! One of the best experiences we had as a family in our beautiful hometown... I find this a great opportunity to celebrate my husband's 40th and it was everyt ... more

Best coffee ever

Amazing, popped in for a bite and it didnt disappoint. Together we had the NYC fried chicken and the robfather pizza and enjoyed both immensely! The NYC fried chicken w ... more

We had a confirmed booking made over three months in advance with Scotties Queenstown via Carwiz. The night before we flew out to New Zealand I got an email saying to cal ... more

Absolutely useless. Told me even though there are 7 people in there they have no case managers who can help me with anything! Am now going to be homeless.

Terrible customer service. The lady that works there made us feel awful. We were willing to support the SPCA and wont be retuning because of her poor customer service and ... more

Was about to be ripped off. Researched myself and was qantas , qt, Sydney, manilla and return, $1574. Stipulated only wanted Sydney stopover. Was ignored and had aklns, ... more

Calem is the man! So friendly, knowledgeable and helpful. I am a Bettys convert

The worst store in the Southern Hemisphere

Critical: Professionalism

Sorry there is no option for 0 star

Wanted to buy some sneakers. I was literally bossed around by the sales person. I went up to the counter to ask for a size. The sales person demanded turn the shoe over. ... more

Great budget option! Very clean, close to town centre, good amenities. A better Wifi speed wouldve been nice but who cares much about Wifi when in Queenstown Book early! ... more

Great shopping area without parking problem

Most expensive bottle store in NZ.

Really bad customer service. I came to collect my parcel 2 days after a missed delivery and they had no idea where the driver left my package. Said they would contact me ... more

I called there maybe 10 times and they just never pick up, I also tried to leave a voice mail but it has not been answered. Edit: after going to the place in person the s ... more

Noteworthy details: Apartment was double booked - had booked and paid a month in advance via Air B&B. On arrival a guest was already there and was told nothing could be d ... more

the worst place i have ever been to