Baby Store Near Me

My go to place for anything baby or mum related. Called for a last minute car seat install for peace of mind, they installed the two seats ready for our road trip. Thanks ... more

Purchased a Nuna mixx pram today Thankyou Georgie for your outstanding service. We experienced great advice and instructions on this product. Plus very helpful for ot ... more

Terrible customer service and communication. No help at all wouldnt recommend.

my card "declined" 25th Feb. due to my credit card being worn out so they put through manual transaction but the signature was faded so paid by eftpos, later on i find i ... more

Just wanted to say that you have amazing staff members and excellent service. Fast local delivery!! Thanks so much!

Lorraine is always such a pleasure to deal with, she is always so helpful and so knowledgeable. Definitely enjoy coming in and being given great advice from her.

Great prices for stylish stroller sets and kids furniture including toddler beds. Nice to also find gift ideas and very affordable pieces to add to baby hampers, also ava ... more

Not sure what is worse the contact over Facebook or in store. Friendly staff but also poor customer service. Having gone 9yrs not needing a carseat and expecting a new ba ... more

(Translated by Google) The clerk is very kind, the service is very good, the price is also good I drove late and waited for me very kindly. Thank you so much. It saved th ... more

Went there to get baby high chair today. Awesome customer service. Thank you Linda the store manager for the help!

Absolutely appalling service. I ordered a XXL size nappy. They send me the wrong size. Took photos and asked to solve the issue. Told me I have to wait for their inspecti ... more

Had such great service here last weekend buying our new car seat (Britax One4life). The staff member asked if I needed help, then asked if I wanted advice on the carseat ... more

Good customer service great sale most of the time with clothing items. Would be great to have sale on other items esp bedding. Just a feedback please get some new clothes ... more

DO NOT BUY PRAMS FROM THIS STORE! We brought the mountain buggy urban jungle from Babycity last Easter 2022 as we got a good discounted price on sale. Our baby was born i ... more

Best knowledge & service ever, just love supporting NZ owned businesses like this. Thanks ladies for teaching me which is the best buggy to buy that suits us and going th ... more

Always call to check they have stock first. I went to the Albany store to get something that was available online, only to find out that it was a damaged display model an ... more

Everything baby needs

Really friendly, knowledgeable and patient team. Had all the time for my many questions, and made the decision of choosing which car seat suited our family best much easi ... more

The old white lady serving was very grumpy, the customer can't come and look longer, and was feeling bad to stand around

I dealt with 3 different ladies over multiple phone calls through to Phil and Teds in NZ and had fantastic service each time! Very happy with the customer service I recei ... more

Beautiful castings and beautiful framing. The process of casting was a breeze, the business owner was lovely and professional and baby seemed to enjoy the experience. Wou ... more

Over charged me for items they did not supply and are now completely ignoring all contact attempts.

Diane was very helpful and I've been told from another store that Baby factory Takanini is now under new management and that they will be getting more stock in. All the b ... more

WARNING! Wish I had checked the reviews! I tried to contact this company due to a wrong order situation and they DO NOT REPLY to emails or phone calls/messages! I am so g ... more