Auckland Medical Center

Brilliant, caring and efficient practice.

Lack of empathy and customer relation skills.

Great experience as a new patient. I barely waited a minute to be helped when I checked in. The staff and Dr. Kiran Patel were all very friendly and helpful. I especially ... more

So impersonal and patronizing. Second time I have had to leave them. First time pre covid was when Dr Paltridge (Amazing doctor) took a break , when I found out he was ba ... more

I am surprised to see quite a lot of negative reviews. Orakei Health is a great local doctors clinic. It's clean, professional, modern and really intertwined with the loc ... more

Very bad experience. Absolutely hopeless at the Otara clinic. Very long waits, no regard for patients time or understanding. no customer service I wrote an email to compl ... more

best medical center!!

They are very kind and understanding, they don't force you when you're in pain, I was allowed to take a small breather when I was panicking while the tightening of my bra ... more

Had an urgent referral for an ultrasound, receptionist advised results would be ready in 2 days, i need to see a doctor as they cant email me the results. 4 days later ... more

I read some of the other reviews for this imaging place before I attended it today and was abit nervous but had the complete opposite experience. Got a park no problem, t ... more

If I could give a 0 I would. Do not recommend at all!

Been here for 2 years coming from a very large family all our needs are thoroughly met everytime with care and respect thank you

Have always been there and arranged the care I need.

Rude receptionist. I was late 5 minutes for my appointment and receptionist told me I have to book for next week like my house is beside the clinic to come everyday. fro ... more

Unfortunately I can't give a 0 star. The staff and the doctors are WAY TOO RUDE. $119 consultation fee plus 2 hours wasted. In the end I asked for a FULL refund. You know ... more

I have significant concerns about the management of Herne Bay Medical Centre. Disorganized with a serious lack of follow up with patients, dissemination of important info ... more

I get what you mean they never answer their phone. But in all honesty, its better to just send them an email. Theyll reply Within that same day or the next but its better ... more

Highly recommended this Doctors practice. My normal Dr's practice (in Howick) were unable to see me for 2 days running even for a phone consult. I have covid & was ver ... more

Need to improve communication skills of staff. During covid time ,staff need to implement govt guidelines strictly.Was there for vaccine today.

Worst customer service ever. I wonder if someone read the reviews and actually does take any action. I called them and asked them if the I can visit the Mount Roskill med ... more

Rude reception with attitude, will be losing a customer, the reception and doctors clearly dont care for theyre patients and only care about money , I understand that the ... more

wish if i can give zero. we all have precious time. if you ask patient to come on time then you should see the patient on that time. then whats the point of appointment? ... more

Friday Feb 27th, caught 2 busses from West Auck. Didn't bother with an appt - whatever time of day I ask for, receptionist gives me the opposite. Arrived at 12:45, with ... more

This place is a disgrace to the health of our community! Been enrolled for many years now, but can never get a booking in the same week! The reception staff are a rude, c ... more

The doctors, nurses, and staff are very good to me here. The phones have been fixed so now you can clearly hear the person on the other end. Appointments are easy to get ... more

I get what you mean they never answer their phone. But in all honesty, its better to just send them an email. Theyll reply Within that same day or the next but its better ... more

Online booking system not working showing available but when you book it says fully booked very disappointing.

Every time you call them they are fully booked. When we are in pain they say we can get appointment after 2 weeks. Whats the use. Why cant you see walk ins.