Bay of Plenty Banking Services

The personal service is exceptional. Thanks so much to Jo. You're awesome!

I went into this bank 6 months ago and the service was awesome. I went online as well and they told me about the features they have. You can put photos of your whnau on ... more

Great service, the lady staff was very helpful and friendly

Awesome staff, always happy and willing to help...even at the end of the day...thanks very much for the great service!

I've been with CU for over 20 years. They are genuinely interested in their members. I love them

Staff were lovely and helpful, Ineeded a new debit card. The lady that went through the process, of setting up and redoing my online bank account. Was awesome thank you

I am so impressed with the fast application and communication skills these two wonderful ladies Sandy and Louisa have here in our small town Kawerau. They really helped m ... more

I had an awesome experince at the whakatane branch last week when i opened my new account, the staff that served me if i gt yor name rite Melissa? Thank you for yor patie ... more

Good help

Excellent service ! Always very helpful ! Highly recommend

Great local bank, helpful staff

Very fast and efficient service. Great interest rates and payments made to suit. Loved my experience with First credit Union. Thank you

Its an ATM. Hard to go wrong

Went in with my grandfather and the older lady with a blonde/grey shoulder length hair was very pushy, very rude and kept ignoring me when I was trying to help my grandfa ... more

Take ages to process enquiries.

very kind

Not crowded great swift friendly service

I don't know where these ladies are from but Della and Nidhi were amazing in telling me I've been scammed .... you ladies are amazing x

Solid little Post Office / Kiwi Bank. Nice friendly staff

I only parked outside, I didn't go inside.

A great bank for us. We are so happy to choose CO for our first home journey. Super quick response and helpful service from Sandy. She is very organised in term of time m ... more

I use it alot its handy and local

Why can t you run a money machine in the middle of the city? Banks have a social responsibility to be accessible

It's OK do have to wait at the door for them to let you in at times

Speedy, friendly, and efficient

On 27th March, I again needed to send some money to USA & on this occasion Amanda was amazing, friendly & patient. Jaylene, her Mgr introduced herself & verified the tran ... more

My bank

Very bad service very bad customer service and very bad service altogether

Shop has moved to Tutanekai street

Rude and disgusting behavior from the manager snatched my envelope I paid for because I wrote on the wrong courier bag and tried to make me pay for both he's ripped the s ... more

No place to deposit money very disappointed

Thanks Eden for your help, and patience, while dealing with my questions. Highly recommend Eden and the services she provided.

If we could give no stars we would!! Tellers couldn't be more rude if they tried. Very arrogant, condescending and little patients with older customers - you should be ... more

Slowest post shop on earth The old lady with all the wrinkles is racist

In store service appalling not enough tellers

Not open on a monday any more.

Absolute farce of a branch. Never answers their phones, goes through to a call centre who tries to help, but the branch completely undermines them by being thoroughly inc ... more

Worst instore experience, went in to verify I.D for a new account and was told I needed to have physical forms of the account to have my I.D verified..even though I had s ... more

Confusing, frustrating and no help whatsoever

Awfull customer service here worse bank ever

Hobbled into Rotorua Amohia office and made way to front girl (Chloe) standing at 'podium'. Told her I would like to open an account and was asked "why, I wanted to join" ... more

ABSOLUTELY SHOCKING AND UNFRIENDLY SERVICES PROVIDED BY THIS BRANCH .ANZ START EMPLOYING MORE PROFESSIONAL AND FRIENDLY STAFF MEMBERS. SHOCKING AND DISGRACEFUL

Rude stuff and awful service

Just waste of time

Been with ANZ for 10 years. But I can't speak directly to someone in my local branch to make an appointment. Instead on hold for 15-20 minutes waiting to get a call cen ... more

Saturday. Went into westpac tauranga crossing. The two lady tellers on today were so incredibly nice to deal with.absolutely helpful.great customer service skills.

I went into the bank and was greeted with a gentleman who was very polite, helpful and patient. He was very professional. Thank you to this person with the long moustache ... more

I phoned the Bayfair store for help and Jonathan was super helpful, efficient, and friendly! 10/10 service!