Frankton, OTA Automotive & Vehicles

Nice service. Great car. Rls trail by Nissan.

Have used Hansens services for a few years now. They have proven to be competent with prompt turn around. Good customer service too.

Absolutely amazing service! Our car broke down while on holiday in Queenstown, Jamie and the team at Central 4 WD had us back on the road ASAP! Thank you so much

The staff at Queenstown airport were great to deal with, and all the requirements were clearly explained. We were very happy to get upgraded to a much nicer vehicle than ... more

When my Nissan Civilian Camper clutch seals failed rendering my vehicle unusable, Ethan and his team diagnosed the problem, ordered parts and remedied it at extremely sh ... more

I had a punctured car tyre during my family holiday in New Zealand 2 weeks ago and they had given me an awesome tyre repair services & professional advices as well. Highl ... more

I wish i could give 0 stars for this company save yourself the stress and go with a different car rental company. I was charged over 5000 dollars for a tiny scrape to som ... more

Great experience and everything went smoothly. Pickup instructions easy to follow and car good. We have always had a good experience with RAD, rented maybe 4x now and nev ... more

Easy pick up and drop off at the airport. Staff was wonderful and helpful.

Horrible service, says they will do something and never do it. Lack of communication and responsibility towards their clients. Prices things according to your face. Don't ... more

Fast service. Made a wee mistake with some of the trim when replacing my front window but I was able to fix (their job a bit rough). Overall happy with the service! Cheer ... more

Came out at the weekend and sorted the air conditioning problem Very happy

Very professional

A very disappointing experience. We had a leaking skylight in our rented campervan. The rental company sent us here to have it repaired. Unfortunately, an appointment was ... more

Very pathetic customer service by team leader mark and rude behaviour. They quote me 12 v battery for $ 466 when I ordered and charged me $491 when I went for pickup by a ... more

We just finished a 2.5 wk tour around the sound island in one of Phils cars. A 1990 for Sierra 2.0 GXL to be exact. Great car and great for the kids to see what older car ... more

Thanks for the help with after hours pick up. The IVECO vans are not the best though. I especially had trouble with the auto gearbox on long downhill stretches.

Positive: Professionalism, Quality, Value Service: Exhaust

Good service & coffee

Everything was good but I would like to share a bit about their customer service. I returned the car key to the rental sales agent at Queenstown airport a few days back. ... more

Great, helpful staff. Car was lovely to drive. No problems at all.

We just travelled around the North Island with Off Track for a week. The booking process was incredibly quick and simple, and theyre communication was great. They sent a ... more

I have contacted them for the release of the Pre authorised funds of $900+ and that money has not been released into my account, 3 weeks after returning the car. Still wa ... more

4 hours free parking is very good for people who want to go to town

Too many cars. I do not like the cars.

If you're in a camper/motor home, good luck with parking in Qtown. Your best options seem to be either this decently sized car park at $1/ph until 7pm or daily parking a ... more

One of the best car park in Queenstown, because they have multiple stories. You can enter the 4th floor from Man street (main street before entering Skyline) and then exi ... more

Lovely sunset

Best place on earth!

Well laid out car park.

Try to return the car to here in a working day during working hours. Drive to here, found a note stick on the door said no one work here today, please return car to the a ... more

The service Department is exceptional. Always Professional from the time of booking and very accommodating. Recently made an urgent repair at short notice which was appre ... more

We never used them as their prices did not compare to Discount Rentals

Good variety of cars. Easy to deal with. Pick up and drop off during work hours. Nice cars.

Disapointing to see the fake reviews. I've only had good experiences dealing with Frankton Automotive and their prices compared favourably even compared to out of town wo ... more

Best place to overnight park in queenstown. Costs $1 per hour between 8am - 6pm or costs $10 for the whole day. And free from 6pm - 8am. If you have a campervan but prefe ... more

Poor quoting system in place as they quote over the phone. I recommend getting a written quote so there's no mis understanding upon payment.

Would highly recommend. First time weve used this company and we found them very easy to deal with, and much more affordable then other firms, the car hired was immaculat ... more

Worst car park ever. Try getting out. Never park here.

Car sized spot that is next to other cars and not blocking anything but apparently not for cars as this was issued a ticket. feels like the city is trying to bait people ... more

EXTREMELY unsupportive & RUDE staff. I didnt even get the car from this rental agency, I was a customer at Ace/ Hertz which is right beside Dollar at QT airport, and Chri ... more

We were so disappointed with this company. We booked with 4WD but ended up getting a car through RaD (two different companies owned by same people apparently) - the pict ... more