Auckland Business Communication Services

Not an honest bone in this company or its employees. One such person totalled the front of my car while driving the company vehicle. No call made after Anniversary weeken ... more

I had to go in-store to get a new sim card for my husband after he drowned his phone. The staff were friendly and helpful and I didn't have to wait very long to be served ... more

Data plans in New Zealand are a joke! I feel like back to the 90s when I had to turn off internet so my mum could make a call. Plus they charge you a looot for funny data ... more

Absolutely the worst customer service I have come across in all my years in business. Despite numerous attempts,still waiting for them to sort out my account. Goes back t ... more

Good service

The service we've recieved from Jing Cao at the Glenfield Branch is nothing short of first class! She is friendly, professional and efficient. Whenever we are in store, w ... more

It is on the 3rd floor turn right when existing the elevator. Great conference room, nicely equipped.

Service is awful they told me iPhones are upstairs then downstairs. I informed management via email then went in again only to be forced with sales. They do not understan ... more

Professional, kind and Efficient staffs unlike the Manukau Shopping centre branch.. but the store itself looks pretty old and average.

Good customer service. Harris is cool.

John was really helpful and nice. Cheers

Helpful staff

As a client for 3 years, here are some neutral feedback and advise for the 0800 number and soft phone service that hero offer. 1 service 4.5 stars, can get hold of the ... more

Love this. Been using an 0800 number for a while and it has helped tremendously. Thanks !

I think they are dodggy

Feel sad for Chorus Call, they are NOT Chorus Fibre

Great service and prices. I have one of there modems that I can put anywhere in the house, just uses a SIM card. Best Internet ever. Great deal.

Looks like they have just stopped trading. Shut up shop. No warning. No nothing.

People at this shop have no knowledge of phones and how to help people who go there.They need training in how to help people.

"Tom" (the manager) and his "sidekick" (who thinks his the boss and has a huge ego problrm) are extremely rude and aggressive in thier mannerisms. I spent 5 hours to sor ... more

Cindy was a great help to us. She was very patient and thorough - best customer service we have seen lately!

I would have scored this company a zero if i could. For a communications company their communication is appalling. We have been clients of cogent for many years and had e ... more

World leading technology design and manufacturing.

2 hours wait to drop off a phone for warranty claim, only 2 staff working on a late night but rooms for 8 staff to be working

First time around was algood. iPhone screen and camera cracked and was fixed with no problem two different times !! Came back again to replace battery then the problems ... more

Critical: Professionalism

Quick and helpful, staff very friendly

Absolute worst customer service. Had an issue & this Asian lady called Wen and her Indian co-worker at 4pm on the 30th April 2023 were extremely unhelpful. They were extr ... more

I just joined in.. So far so good

Vodafone service is shocking! Dont use them. They have continued to bill me after closing my account and have not credited my account.

Used to be excellent, but then was bought by Voyager and customer service is now hard to get a hold of and utterly useless.

Thank you Nevil for catering for our needs as always! Much Appreciated.

Open Saturday 9am-5pm.. pack of lies.. went in at 11.30 doors closed with a sign saying back in 5 mins.. well i hung around 20 mins. Noone came.. doesn't even look like t ... more

One of the worst customer service experiences ever. Finally got through to a human voice and then he ghosted me on the phone , back on hold for 2 hours and still waiting.

No biggies but..Not the best experience. On arrival I was left walking around for 20 minutes trying to find someone to check me in. Little disappointed that they must hav ... more

Dave ripped me off

Love this place

Train your staff. Seriously. Know your product before you sell. And be respectful to your customers.

No one answers phone anymore.

Excellent shop for phones and with the right staff absolutely brilliant

Not recommended. Mr. Hasan, very rude staff member. No customer service. Not sufficiently trained. Do not know how to treat customers. Not willing to help. Instead of ser ... more

There are 3 staff working, only 1 staff is talking to a customer, while 2 other customer wait in line and the other 2 staff fiddle with computers... Will not be coming ba ... more

Digicel is probably the most unreliability Telecom service there is. While in Samoa I brought an ordinary sim to use and every time I top they charge visitors fees. I don ... more

I finished work early to be at the store before 6 so that I could switch from 2degrees to OneNZ. Arrived at the store at 5:48 and got told by the staff that they are clos ... more

Have been a customer with these guys and us along with business contacts have all have been billed past our cancellation dates. Support is rubbish, turnover appears to be ... more

One of the worst customer service experiences ever. Finally got through to a human voice and then he ghosted me on the phone , back on hold for 2 hours and still waiting.

The people are wonderful and kind and the prices are excellent

Very disappointed at the customer service of 2degrees. The Indian employees there are very rude n unhelpful. My wife tried to get a replacement sim card but the indian wo ... more

Worst company to deal with. They over charge. Takes month or 2 to get connected (which you likely will be billed for). Invoicing and billing is a mess. Staff are unhelpfu ... more