Bay of Plenty Bank

The personal service is exceptional. Thanks so much to Jo. You're awesome!

I went into this bank 6 months ago and the service was awesome. I went online as well and they told me about the features they have. You can put photos of your whnau on ... more

Awesome staff, always happy and willing to help...even at the end of the day...thanks very much for the great service!

Staff were lovely and helpful, Ineeded a new debit card. The lady that went through the process, of setting up and redoing my online bank account. Was awesome thank you

Excellent service ! Always very helpful ! Highly recommend

Great local bank, helpful staff

Went in with my grandfather and the older lady with a blonde/grey shoulder length hair was very pushy, very rude and kept ignoring me when I was trying to help my grandfa ... more

Take ages to process enquiries.

very kind

Not crowded great swift friendly service

I don't know where these ladies are from but Della and Nidhi were amazing in telling me I've been scammed .... you ladies are amazing x

Solid little Post Office / Kiwi Bank. Nice friendly staff

I only parked outside, I didn't go inside.

A great bank for us. We are so happy to choose CO for our first home journey. Super quick response and helpful service from Sandy. She is very organised in term of time m ... more

Why can t you run a money machine in the middle of the city? Banks have a social responsibility to be accessible

It's OK do have to wait at the door for them to let you in at times

My bank

Very bad service very bad customer service and very bad service altogether

Shop has moved to Tutanekai street

Rude and disgusting behavior from the manager snatched my envelope I paid for because I wrote on the wrong courier bag and tried to make me pay for both he's ripped the s ... more

If we could give no stars we would!! Tellers couldn't be more rude if they tried. Very arrogant, condescending and little patients with older customers - you should be ... more

Slowest post shop on earth The old lady with all the wrinkles is racist

In store service appalling not enough tellers

Not open on a monday any more.

Absolute farce of a branch. Never answers their phones, goes through to a call centre who tries to help, but the branch completely undermines them by being thoroughly inc ... more

Worst instore experience, went in to verify I.D for a new account and was told I needed to have physical forms of the account to have my I.D verified..even though I had s ... more

Awfull customer service here worse bank ever

Hobbled into Rotorua Amohia office and made way to front girl (Chloe) standing at 'podium'. Told her I would like to open an account and was asked "why, I wanted to join" ... more

ABSOLUTELY SHOCKING AND UNFRIENDLY SERVICES PROVIDED BY THIS BRANCH .ANZ START EMPLOYING MORE PROFESSIONAL AND FRIENDLY STAFF MEMBERS. SHOCKING AND DISGRACEFUL

Just waste of time

Saturday. Went into westpac tauranga crossing. The two lady tellers on today were so incredibly nice to deal with.absolutely helpful.great customer service skills.

I went into the bank and was greeted with a gentleman who was very polite, helpful and patient. He was very professional. Thank you to this person with the long moustache ... more

I phoned the Bayfair store for help and Jonathan was super helpful, efficient, and friendly! 10/10 service!

Worse bank ever ! Being told any payments last year right before xmas were not taken out on the 23 24 that weren't even a public holiday and now wake up to find those pay ... more

They have no knowledge about bank just stat and like gurd .

Worst bank service in rotorua hands down.

Becoming less and less impressed by not having the convenience of the Bank being open on a Saturday. Bring this back. Not everyone can do their banking during the week. ... more

never open when you need them. absolutely appalling.

I would like to give a 5 rating to Glenis. Only Glenis.

Absolutely worst service and Internet banking facility ever encountered

An utter disaster of a shop. Skip this one