Wiri, AUK Financial Services

Dibya and Aditi are very professional and super suppportive. Their knowledge and advice are delivered in a timely, calm and friendly way. This is incredibly important f ... more

The staffs there are friendly and helpful. Recommend whv mates to come here.

Positive: Professionalism, Responsiveness

Positive: Professionalism, Responsiveness, Value

Anuja has been amazing, helped me sort my accounts out and kept on my case.

Positive: Professionalism, Responsiveness

Excellent customer service and support...!

Christena America Good service Great communication & Fair criteria understanding

Positive: Professionalism, Quality, Responsiveness, Value

Very fast communications and skills, easy tax returns and no problems. Would recommend Raj, very professional guy and his kids are lovely

Happy with my TV, will return to this store.

Not an atm that accepts deposits

Dominic was absolutely amazing.

Was very fast to make a loan with you guys. Being a good customer helps I think and I had the best agent. Very professional and very helpful. Thanks Mariam.

Critical: Quality

Rude refusing other bank account holders a withdrawal and saying go to your own bank we are not ANZ or Westpac etc unbelievably rude

Today I went in ANZ Manukau bank, the one of staff Emily Freng she helped me alot. She is very kind. Thank you Emily for today

Needs more staff

Very poor service and even when we call they don't know about currency available or not . simply saying I don't work then why they answering phone in papatoetoe branch.. ... more

Took 50 minutes to exchange coins

theres a idian fella that works in otara cashies and always rude im a customer that always used cashies till i took a lenovo laptop in decent condition brand new worth 60 ... more

Worst Banking Experience I've ever had with Co-Operative Bank. I inquired about how to make a joint account online a week ago and they told me to fill out a form then tak ... more

They hardly anwer calls or txt messages been waiting for a police clearance frm fiji .goin on to 6weeks now.hope they action aftr reading this

Never Pickup a call, always calling them 7-8 times they pickup the call. Worst service ever seen in NZ.

Unfortunately, this place could not help us with a card or with account information whatsoever. Not very friendly. We had to go to Papatoetoe to get help. Wish we had hav ... more

Terrible terrible business n staff but they don't care about customer lol

Was book for opening a business account at 1pm we are still sitting here waiting and the funny thing is there is another person waiting for the same named staff also for ... more

Hazel was super helpful. Had an issue with an international transfer that a different branch wanted nothing to do with. She rang the call center with me and made sure I h ... more

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Worst customer service

old school login system, and they r still using paper form system for any changes you wanna make to your own account. its easier to hack a server rather than logging in t ... more

Been to the bank today and was assisted by the lovely Nicky. She was professional, sincere to help and very patient in answering my questions and walking me through the s ... more

Hazel was super helpful. Had an issue with an international transfer that a different branch wanted nothing to do with. She rang the call center with me and made sure I h ... more

Been to the branch on Saturday 5th requested for someone to call us for an appointment still no one call - not sure how long it takes to ask someone to pick up the phone ... more

PLEASE DON'T USE THIS PERSON!!. He is slow at responding, rude and doesn't treat you with respect. Doesn't get your things done on time, is quick to blame you for his mis ... more

Open at 10. 40min later still close. Why say open at 10 when it's not. 2nd time here. 1st time, slow service. Need to work on customer service.

Very very VERY lady called katalina who served me this morning looks like she hates her job no smoke no greeting 2 people in front of me she was serving wasnt helpful at ... more

I have been a customer for several years now the fees are terrible and asking for help is a great big waste of time? What do we pay them for? Useless!!

Worse experience ever no call backs waiting time 2 to 3 hrs ,changing banks soon

I don't surprise with their review lol they deserve 1 star or nothing coz they don't know how to do customer service they don't care they think they are smart but not .. ... more

Worst customer service and pushy sales people. They won't tell you the broker fees in advance. After credit check and everything you will see around $1000 added to your l ... more

No ATMs!!!