Financial Services Near Me

Had visit to open a new account. Friendly staff feel comfortable to talk with them

Not only inflexible, also unreasonable, unprofessional and wrong. And small-minded, in my limited experience giving them an audit engagement that they signed up for and ... more

Does not exist !! ASB BNZ ANZ are the only Banks

The older lady working at the Kiwi bank counter is not helpfully what so ever ever! Was wanting to exchange a few notes as I have done at this location in the past and sh ... more

Great staff and service

I went to branch to open account they said I can do online ,when I called call centre they say you need appointment,staff knows nothing ,all untrained staff ,very poor ex ... more

Stu is amazing to work with. He made the buying experience easy and exciting rather than daunting and tailored everything to my needs perfectly.

Excellent service by Michelle, polite, patient and even worked after 4 pm to sort us out. 5 stars just for her service, went above and beyond.

In store service appalling not enough tellers

Something has gone wrong with ASB Business Banking. We have enjoyed a great 30+ years relationship with the ASB until this year. First it took 3 months for them to open ... more

I think a bit of training is required with regard to being someone's Welfare Guardian. Went to deposit money in mums bank a/c. She asked me if it was my card and I said ... more

Awesome service, very professional! Had a great first experience dealing with Jacob at ANZ bank Te Rapa. He was incredibly helpful, professional and polite in processing ... more

Positive: Professionalism, Quality, Responsiveness, Value

Finally found Western Union at the back of the Highland Park shops near the Chinese supermarket. It's in the Whitcoulls. Nice people running it but I've given up on Weste ... more

I did not like their approach to customers. Everything is a headache with them, even opening an account as a foreigner. I have been living in 5 different countries and an ... more

Not open on a monday any more.

She's on..she so good to talk to n helps heaps..thank you Hawera Budgeting

OMG the team and the manager are so amazing.

Absolute farce of a branch. Never answers their phones, goes through to a call centre who tries to help, but the branch completely undermines them by being thoroughly inc ... more

The staff was very friendly and she gave me what I wanted very quickly. I didn't have to wait long.

Positive: Professionalism, Quality

Critical: Professionalism

Huub is great to deal with, given me plenty of advice and support with starting my new business. Greatful to have them on my side.

Only accepted the price cause I needed the money. But very dodgy place. They always take note if its your first time there and try and lowball you. Be careful

Worst instore experience, went in to verify I.D for a new account and was told I needed to have physical forms of the account to have my I.D verified..even though I had s ... more

They were closed when they said they are open and I drove 2 hours for nothing. Bad communication, but there was an apology about a week later and they couriered the item ... more

Dee and the Mori guy are hands down the best, they go extra mile for you! Thanks guys! Best customer service experience Ive had in a very long time.

Confusing, frustrating and no help whatsoever

Awfull customer service here worse bank ever

This bank is okay they are super responsive when there are strange purchaces with my debit card. they refer the cvase on . they have really done a turn around in there. I ... more

Always excellent advise and the staff are very kind and willingly to share knowledge.

Super easy to transfer money from USD to NZD we need more places like this

Hobbled into Rotorua Amohia office and made way to front girl (Chloe) standing at 'podium'. Told her I would like to open an account and was asked "why, I wanted to join" ... more

ABSOLUTELY SHOCKING AND UNFRIENDLY SERVICES PROVIDED BY THIS BRANCH .ANZ START EMPLOYING MORE PROFESSIONAL AND FRIENDLY STAFF MEMBERS. SHOCKING AND DISGRACEFUL

Westpacs phone system is THE WORST ever.once you get to an actual person it took 5 goes at explaining and spelling out the branch i wanted an appointment with ! Not impre ... more

They won't give me an ATM card because I don't have ID. I can't get ID because I have money sitting in the bank and can't withdraw it. Messed up, much?

Reached out for advice and help, regarding situation with ex-wife and my mortgage which is about to roll off fixed term. Receive nothing but ambiguity, nonsense and a run ... more

No ac and branch close 1.25 hours for lunch (11-1215) when I had business to do here. Nope, never mind

Loved using these guys. Staff are super helpful. Cheers.

Hi there. Please consider updating your hours on your website and communicating this with your comms staff when you close early. I had called twice today to make sure I c ... more

Go woke, go broke. Off to TSB like amny others. NZ owned and unwoke.

Excellent service. The posted exchange rate is what you pay - no hidden fees. They didnt have one of the currencies I wanted, so the llady gave me details for their onlin ... more

Really good experience with Credit House Finance. Nice and friendly customer service and would highly recommend this company.

The staff were very helpful and friendly.

Bad service

I just opened up a new account. I was served by Stephanie Rowell. She was amazing on details. It was quck and meaningful service. It was the best banking service in last ... more

Sorry I didn't get a name but many thanks to the lady who helped me and my mum with a bill payment this morning. Excellent customer service.