Financial Services Near Me

Critical: Professionalism, Quality, Responsiveness, Value

Perhaps accounting is your forte but doing the MYOB to XERO conversions is definitely not! Was not impressed with the 2 months it took and all the emails, nevermind the f ... more

Wow! Can't believe that someone would just give ANZ one star. I find,that it doesn't matter which ANZ Bank I go to,the staff are great. Most helpful + polite.

Handy being able to deposit now as well.

Worst customer service

Wouldn't you think a bank would have full staff at counter on THE LAST FINANCIAL DAY OF THE YEAR.. No . Only one staff . one staff rude because one doesnt do internet ban ... more

Long waiting time for a simple verification of address. Requested a new card to be sent to me, they sent the wrong type of card and I'm now going overseas with a soon to ... more

Great service every time.

Worse bank ever ! Being told any payments last year right before xmas were not taken out on the 23 24 that weren't even a public holiday and now wake up to find those pay ... more

Opening hours are terrible as cant go to the bank after work or school for the kids to bank there money

(Translated by Google) When saving money, the card was swallowed directly. This ATM defo had A big bug! My card has been retained when imma deposit some cashes... (Origin ... more

Cant deposited cash anymore , not sure why

I past by Westpac, Victoria Street this morning to open a Bonus Saver account...Steven was efficient, friendly, extremely helpful...thank you so much for you assistance ... more

Nice place,I had to get some things done there and the staff member Peter was wonderful and super helpful.

So I'm just giving this place a bad rating because I tried to ring up and enquire but some guy reckons I was yelling at him and I was tryna explain my situation but the b ... more

I could not disagree with the comments of the previous four google reviews more, if I tried. Maybe the branch was actually closed or they went to the pub next door by mis ... more

Having a large Bank that is only open 3 days a week is ridiculous.

friendly staff

Excellent helpful staff.

Ridiculous opening hours and service. Don't bank westpac if you live in queenstown there open 2 days a week

If youre after respect, privacy & good customer service find a different bank!

The opening hours keep getting reduced. There are also no more proper tellers.

A place that you can sit and waste your valuable time. Sorry to saying this but what I observe was little racist. (If you an Chinese, more chances that you will be served ... more

Staff here are most unfriendly. Not good ambassadors for BNZ

Wasnt keen on waiting in the queue but instead wasted 40 mins trying to deposit cash into atm after it kept spitting it out.

Closed and faulty money machine outside. Left us with no cash for the weekend.

Worst asb in chch.. you always have to wait.. staff are slow... just don't go there

Quick with great service

Went to branch on Level 21, great management of customers and differing queries, proactive.

I won't recommend this place tbh. They charged me huge amount ($1800 + GST) for the internship training. They told me that the cost covered finding a job. No one were the ... more

I'm having the same scenario. doubled the amount of invoice and wont return my calls. have never had such terrible service

Went to withdraw my money. Needed cash for a new car. Was told I cannot withdraw my own money in the weekend as they do not staff the tellers. I needed more than the dail ... more

No where is it posted that you need an appointment to open an account here - waited 20 minutes just to be told no, you need an appointment and there's a backlog of 2 week ... more

Very good and nice help full

Excellent customer service..

I had a bad experience here with the customer service

Awesome easy and friendly

The worst customer service I have ever experienced. I came here to open an account but shortly left without doing so after being spoken to in the most rude condescending ... more

If you get behind and try and use your loan insurance, They will still default your credit rating and that shirt really

Poor service. The staff I was enquiring to open a joint account doesn't know how to be respectful and handle her customers. I strongly advise for anyone to go to any othe ... more

Worst contact centre experience ever, Wait over 2 hours on the phone, NO ONE PICK IT UP ! They just don't want you to draw down the saving you banked. Their online bankin ... more

old school login system, and they r still using paper form system for any changes you wanna make to your own account. its easier to hack a server rather than logging in t ... more

Opening hours are crazy how are you supposed to make a appointment when theyre only open 2 days a week and then close at 2pm. Not good enough

Haven't dealt with this branch itself, but I tried to deposit cash twice over the last 3 weeks, neither of their ATMs have then option of depositing cash even though it ... more

THE POOREST SERVICE I HAVE EVER HAD. The BNZ Chartwell has gone from a welcoming bank and a bank I enjoyed banking with to one I no longer feel comfortable going in to. T ... more

Doesnt exist

I got an amazing service, Ive been help by Penny! Ask for her :)

The mind boggles at the thought of a bank being open just two days a week! Did BNZ get hit hard by Covid or something?