Bank Near Me

Talked to a lady on the phone today. Amazing services from the lady at the Napier branch (Monana?) forgive me if I am wrong. Very happy customer!

Terrible customer service. Loyal business customer for many many years! I stood waiting 30mis at the teller counter to be served. I understood they were busy and like ... more

Very professional

First time here couldn't find the building at first..

Only open for a 3 hour period once a week during lockdown and beyond. Leaves customers with no options if unable to go during that time, Hastings Kiwibank also the same. ... more

It's OK do have to wait at the door for them to let you in at times

Fantastic, friendly staff, patient and helpful. Love going there.

Very helpful front-line staff - Danielle T. is a gem and real asset to ANZ for her excellent customer service and problem-solving attitude ! The other staff are friendly ... more

My Bank of choice by far. Friendly knowledgeable local staff. Relaxed informal environment. All facilities available except coffee and a toilet.

My bank

It is still closed under the Covid alert but that alert is well over. Can they be honest and close it completely like all the other branches.

Went there today to get a few issues fixed, staff were really friendly and were able to resolve very quickly. I went early on a weekday so there was no queue. Theres park ... more

Always friendly staff and servered with a smile everytime

Thank you Anika, BNZ Banking Associate for the most amazing banking experience, you made us feel valued and you really were amazing. The way you were interacted with my f ... more

Excellent service from David doing our home loan switch. Highly recommend.

Very bad service very bad customer service and very bad service altogether

The branch manager Dennis, was really helpful. Thank you

I don't see the point of having this "bank" as they don't deal with cash and their 2 ATMs don't work. Useless.

Money machine facility opens 24 hours .. very handy for my needs..

Great bank ever

Today I went in ANZ Manukau bank, the one of staff Emily Freng she helped me alot. She is very kind. Thank you Emily for today

Really too small to be called a bank, but it does have a substantial hedge [fund?]. Looks very clean n green.

Needs more staff

Most Staff were pleasant but uninformed about services offered & information required to Action specific requests causing unnecessary visits & wasted time. As a potential ... more

I forgot her name. Starts with T or Trina was an excellent and helpful staff. She went through the details for my kiwi scheme saver when I was waiting from the head offic ... more

If I could have given a zero star i would have ended up walking out rather than stay in the que any longer just myself and one other in line 2 tellers only one working th ... more

Went to swap a ripped bank note, that u can do at any bank, was ask what bank i was with, anz. Told to go there. Anz was cclosed took it to asb, they where freindly, and ... more

Looks like Kiwibank has permanently closed this branch. All the signs are being stripped down and only the ATM will remain. Best to just go to Botany or Sylvia Park now.

Horrible service! Waited over 1 hour just served one client.

Not friendly. They were busier than I thought

Sorry to interrupt your day! Such a condescending female who told me nothing apart from going on to the web site. The information that I wanted I haven't found. Unlike ... more

They used to be very family orientated but since the change of staff I no longer feel comfortable having my family with this bank. They are also now happy to get you into ... more

Took 50 minutes to exchange coins

Bad opening hours

Very very helpful and understanding

Very friendly and helpful but closed at2pm

Shop has moved to Tutanekai street

Small store but it has all you need and lots of parking

Not much staff,had to wait a while,once I got there great help and Friendly

Rude and disgusting behavior from the manager snatched my envelope I paid for because I wrote on the wrong courier bag and tried to make me pay for both he's ripped the s ... more

2 experiences with 2 different women; each was very different. On my last visit, a short curly haired brown haired women who I assume is called Wendy from her name tag is ... more

Allows you to transfer money from your accounts but there is not an option that allows you to deposit into your account despite there being a slot to insert cash into.

Super busy morning at the bank, Kiri was very helpful and friendly!

I'm not a NZ citizen or Westpac customer but when my Canadian bank froze my accounts due to red flagging international purchases, the bank manager helped me get in contac ... more

Needed to open a joint account urgently for an ASB mortgage application. My usual branch (The Palms) is closed on Saturday, so me and the other parties went to ASB Northl ... more

A good bank but a better crew! Top caring people make this a pleasant place to deal with.

It's obvious 'customer service' no longer exists, as they're only opening three days out of five. It's Kiwibank's plan to close ALL branches. We'll be a cashless society ... more

Hard to deposit money into the smart atm when the fing doors wont open. Ive had nothing but trouble with westpac the past two years and this is going to be the last small ... more

Can never get hold of anyone to answer a simple question.