Auckland Bank

opening hours is wrong

No replacement cards. No solutions. In my experience BNZ for buisness is horrendous.

Teller gave us the attitude that we were an annoyance and was quite rude to talk to to be honest.

Been to the bank today and was assisted by the lovely Nicky. She was professional, sincere to help and very patient in answering my questions and walking me through the s ... more

Lack of staff. Only 1 person at the counter.

Hazel was super helpful. Had an issue with an international transfer that a different branch wanted nothing to do with. She rang the call center with me and made sure I h ... more

Service of staff quite slow and look very tired no energy. And customer parking really need warden very stupid parallel Parkers

Terrible ATM Service Experience!!!

their staff does not have knowledge

No replacement cards. No solutions.

Been to the branch on Saturday 5th requested for someone to call us for an appointment still no one call - not sure how long it takes to ask someone to pick up the phone ... more

Worse experience ever no call backs waiting time 2 to 3 hrs ,changing banks soon

Went in to to get printed details of my wife's account and the Asian lady was polite, very knowledgeable and super quick. she took only a couple of minutes to issue my wi ... more

What's up with the opening hours?

Only open 10am - 2pm, waste of time, some of us can't make it between those times

Cant deposited cash anymore , not sure why

29.10.2017 No less than a St Heliere branch manager is very capable and extremely proud to HUMILIATE you in front of the wife, other people and staff. I would rather walk ... more

The staff at this particular ANZ branch is atrocious for rudeness. I've reviewed this branch two years ago, and still this issue of poor customer service still hasn't bee ... more

I don't surprise with their review lol they deserve 1 star or nothing coz they don't know how to do customer service they don't care they think they are smart but not .. ... more

Went to exchange for coins, the Chinese lady is absolutely unprofessional and gave me $100 short per my change order, no greetings at all while serving

No ATMs!!!