Wellington Bank

Excellent customer service here, Mr Marben was very helpful and explained to me everything I needed to know as a new customer of Kiwibank, and I highly recommended this b ... more

Good service

The staff are always so helpful and very polite. Nothing is too much trouble for them I never hesitate to go to the Waikanae branch.

(Translated by Google) Excellent attention. I went for a simple procedure, it was very fast and I had a cashier who spoke in Spanish. I was lucky. Beware that it is only ... more

Nice range of cards

Nice customer service, friendly and efficient.

I was in ASB Queensgate branch to help my mother setup 2 factor verification on her phone. She doesn't speak English and couldn't remember her password. Chloe was excepti ... more

ANZ bank ATM in front of 123 Shop

Has easily identifiable signage. Atm outside. Feels secure. Premises inside and out are clean. Close to general shops and Cafe. Staff are friendly and professional

Worst customer service.

Fantastic staff but sort out the technology. Computers down on 2 occassions. Staff having to apologise all the time for this. Sort this out . we need Kiwibank to flour ... more

Always friendly and helpful staff. Each teller certainly knows if you need a further appointment or they can deal with all of your query.

Big thank you to Amy and Suzie for the great service in helping me to open a new Kiwibank account.

Have had continuous problems with making payment to my master card, resulting in overdue interest being charged. Called help line but don't seem to get answers required j ... more

I just gotta say everyone who I dealt with here on Friday were absolutely amazing.

Always friendly staff and servered with a smile everytime

Excellent service from David doing our home loan switch. Highly recommend.

Tried opening an account here. The person who assisted me assumed I did not speak English even though I was speaking to this person in English. The person did not even bo ... more

Horrible experience with Supervisor at the branch. Unfriendly, constantly interrupted without possibility to say a word. Regarding the matter which we came for he was tot ... more

Good bank, slow overall background process.

Popped in to complete verification and setup of my bank account after moving to NZ from Australia and the service I received from from Krunal Modi was genuinely friendly ... more

the worst customer service i have ever experienced staff dont what they are doing expect you to do every online personal bankers are lazy dont know how to scan a document ... more

I was dealt with by Meghan at this branch. Quality customer service and care. Highly recommend!

Everytime there are beggers around this atm and asking for money

I'm amazed that you'd think opening one day a week is enough for your customers. I need to come into the branch today (Friday) but have to wait until next Wednesday to do ... more

Good bank, slow overall background process.

Was waiting for machine to deposit money but a customer had so much cash I was waiting for 10 or 15min in line and I was only 1 other person here. No staff member came a ... more

Rude staff, who ignore you

For the one time I have money to bank and the bank is not open. I am really unsatisfied with these opening hours. I think that they should be reviewed. Take this seriousl ... more

Wendy at the Kapiti Branch gave excellent service! From her friendly greeting to her precise product knowledge, helpfulness and overall professional conduct.

Their opening hours are all over the place, just about always closed in the afternoons. The minimal staff aren't exactly what I'd call helpful or particularly friendly. A ... more

Diabolical. Wanted to speak to a human at the post office. Its simply not possible, machine after machine with more questions than you can poke a sharp stick at. Not surp ... more

Excellent service and always with a smile and a great greeting

We applied home loan from Vivian Wei last week, she is very helpful to help us to get it. Only take four days to receive loan. She always answer email quickly and explain ... more

No longer a bank. Can't deposit $Aus cheque in Ausie bank!

Convenient location and friendly and professional staff. I am please every time I come to this branch. Thank you !

Long waiting time for a simple verification of address. Requested a new card to be sent to me, they sent the wrong type of card and I'm now going overseas with a soon to ... more

The mind boggles at the thought of a bank being open just two days a week! Did BNZ get hit hard by Covid or something?

You might expect BNZ staff to be familiar with consumer laws, so that merchants who break them would have a harder time keeping their clutches on your money. But no. Exis ... more

Im a Westpac customer. Yes this branch is extremely strange. Primarily in its operating hours. Is it on the verge of closing down? Or??? Who knows

New cashier at Bank of Baroda was pleasantly very helpful.

Not sure why these branches exist anymore. Every time you go in store and wait long queues they just tell you they can't do it in store and do it online or call (which fr ... more

Poor communication. Different staff giving different advice and no one was willing to take any responsibility. Don't bank with them.

What kind of bank opens only at these hours? Absolutely ridiculous.

Really terrible place for an atm three homeless thieves standing either side of the atm waiting to take your money

Worse bank experience ever!! really disrespectful towards my mother who cannot speak English, this one lady working there was being rude making faces and expressions whi ... more

i was putting money in the machine to deposit into my account, it took a $50 note and never deposited it! just took my money! be careful here faulty machines

Bad service super slow, bank should close this branch

Worst customer service this side of the southern hemisphere.