Bay of Plenty Medical Facilities

A friendly welcome - The receptionist were very welcoming and professional. - The nurse and doctor were great! - A very clean environment Definitely worth a 5 star!

Excellent friendly service, thorough Doctors. Thank you

Thankyou soo much to the ambulance staff, ED and imaging services & orthopaedic specialists. News floods the reader with huge wait times bla bla Honestly, I was never lef ... more

Rang earlier in the week as visiting New Plymouth and needed stiches out. Was told no booking available but all walk in patients only. Upon arriving at the clinic were to ... more

Not too much of a wait time with my sick 3 month old boy

Dr Lara is amazing. Awesome medical center.

I underwent a blepharoplasties (eyelid correction) on both eyes on 5th March. I know 2 people who had this op 2 or 3 years ago and each said it was all quite simple and s ... more

Tanya is awesome. After a few visits my migraines were under control. She is the bomb.

Tracey was absolutely amazing she knew I couldn't talk and got me sorted asap.

Had a tooth out last week,Dentist called Kara did the deed,she was absolutely professional in her work. I had no problem at all and in fact was eating on that side withou ... more

The security guard that was on the night shift 25/03/23 made the long wait in ED so much nicer with his happy go lucky attitude and making jokes keeping everyone in happy ... more

The staff here are all very kind to the residents. The decor is all matching and clean. The residents rooms are a good size. The meals are delicious.

Caring, helpful staff.

Lovely people, super helpful.

Exceptional service and very caring nursing staff who helped my daughter today.

Love you guys

Dr Bushra and all the other Drs amazing .Dr Bushra's diagnosis is always spot on

I can see good reviews done few years ago. But TODAY the reality is different. Staff are not well looked after. Poor management!! Specific manager cannot even answer basi ... more

Very dissappointed with this private clinic, oncologist was great but systems were not up to standard. I have been with this clinic for over 6 months and rarely could I g ... more

Dud not have what I wanted

Therapist was great, really encouraging and positive. However.. that being said.. I'd avoid.. Made an appointment that wasn't added, I showed up and was told I didn't hav ... more

(Translated by Google) Very much love, help, was helped so much (Original) Tino nui te aroha, awhina, was helped so much

My husband Allan has been attending the pulmonary rehabilitation education & exercise program for the past 15 years (has copd) the staff are very well trained and helpfu ... more

Papamoa pines medical centre has been our family practice for many of years. Our doctor is beyond the best and genuinely does everything to make sure you get the best med ... more

They're so kind

Dr Will Brown is the best Doctor Ive ever had and Ive had a few over the yrs due to moving around. He is helpful and follows up everytime, he is just generally a great al ... more

The Male Dr I had a video consultation with today was one of the rudest most arrogant doctors I have ever had the displeasure of dealing with, I was belittled, fat shamed ... more

Very caring Dr's and nurses, excellent Dr's surgery

I find the doctors and nurses provide excellent service. They are incredibly busy looking after locals who are enrolled with then. We are so lucky to have a practice her ... more

Pretty unimpressive service. Charge $97 for a walk in service as I'm working temp in tauranga, given antibiotics which didn't make a difference at all and charged $97 to ... more

Thank you Kaylani (not sure if that's how you spell it) for the great phone service you provided! Quick and informative on providing personal information for me to transf ... more

Dr Gefro has been failing my well being and mis diagnosing me and saying that I don't have Epilepsy and in my medical records it states I do. He rushes me in my appointme ... more

Panicked Dad moment when my son got a nasty bump on his head from a fall and even tho it was 5 minutes before they closed all the staff were so helpful, polite and really ... more

The best doctors and nurses around. Increadbily awesome team!

Extremely overpriced. Charged an extra $1000 NZ for being slightly over 3 hrs. Wouldve been under 3 hrs if they were not delaying care. Terrible experience.

There seams no communication between doctors nurses and front staff... they say thay call you for appointment and we had to call them and didn't no what we were talking a ... more

Due to ongoing concerns for my mother in law's welfare and poor standard of care were forced in a short time to remove her. A Tauranga hospital visit confirmed our fears ... more

Shockingly understaffed - no appointments for weeks. Said they have a triage system but then told me that they couldnt fit me in and I needed to go to accident and health ... more

Can't understand why a big obese guy with long greasy hair from community mental health (he claims to be a community nurse) would come into my business with no ID and as ... more

The ladies at the front r always busy,but never show if they r having a rough day

Always late getting to you for appointments, one hour already and still waiting!!

Excellent service

I have been going to mount medical for years, never had an issue with customer service, my appointments have always been made easily and prescriptions done ASAP! The nurs ... more

Never had a positive experience. Have a scar because they ran out of the correct dressings. I went for help for depression and anxiety, got told to sort my life out. Save ... more

Been our family doctor for years always great service.

I kept on line for over 5min. No answer. This is unexpectedly. Really bad for public health services

What a great practice! Such lovely staff and also so helpful. Just moved to papamoa and I'm so impressed. I love that there is an acute service at The Doctors Bayfair asw ... more

Been going to doctors phoenix for over 34 years. Had a phone consult during covid, didnt receive a bill or have any contact from them until last Thursday when the bill ca ... more

We use the manage my health app to get a repeat script you then write in the message part for extra medication and all you get is the repeat script not the extra required ... more

Nice staff, terrible business. Shame considering how good they were.