Banking Services Near Me

Something has gone wrong with ASB Business Banking. We have enjoyed a great 30+ years relationship with the ASB until this year. First it took 3 months for them to open ... more

I think a bit of training is required with regard to being someone's Welfare Guardian. Went to deposit money in mums bank a/c. She asked me if it was my card and I said ... more

Awesome service, very professional! Had a great first experience dealing with Jacob at ANZ bank Te Rapa. He was incredibly helpful, professional and polite in processing ... more

Finally found Western Union at the back of the Highland Park shops near the Chinese supermarket. It's in the Whitcoulls. Nice people running it but I've given up on Weste ... more

I did not like their approach to customers. Everything is a headache with them, even opening an account as a foreigner. I have been living in 5 different countries and an ... more

Not open on a monday any more.

Absolute farce of a branch. Never answers their phones, goes through to a call centre who tries to help, but the branch completely undermines them by being thoroughly inc ... more

The staff was very friendly and she gave me what I wanted very quickly. I didn't have to wait long.

Worst instore experience, went in to verify I.D for a new account and was told I needed to have physical forms of the account to have my I.D verified..even though I had s ... more

Confusing, frustrating and no help whatsoever

Awfull customer service here worse bank ever

This bank is okay they are super responsive when there are strange purchaces with my debit card. they refer the cvase on . they have really done a turn around in there. I ... more

Super easy to transfer money from USD to NZD we need more places like this

Hobbled into Rotorua Amohia office and made way to front girl (Chloe) standing at 'podium'. Told her I would like to open an account and was asked "why, I wanted to join" ... more

ABSOLUTELY SHOCKING AND UNFRIENDLY SERVICES PROVIDED BY THIS BRANCH .ANZ START EMPLOYING MORE PROFESSIONAL AND FRIENDLY STAFF MEMBERS. SHOCKING AND DISGRACEFUL

Westpacs phone system is THE WORST ever.once you get to an actual person it took 5 goes at explaining and spelling out the branch i wanted an appointment with ! Not impre ... more

They won't give me an ATM card because I don't have ID. I can't get ID because I have money sitting in the bank and can't withdraw it. Messed up, much?

No ac and branch close 1.25 hours for lunch (11-1215) when I had business to do here. Nope, never mind

Hi there. Please consider updating your hours on your website and communicating this with your comms staff when you close early. I had called twice today to make sure I c ... more

Go woke, go broke. Off to TSB like amny others. NZ owned and unwoke.

Excellent service. The posted exchange rate is what you pay - no hidden fees. They didnt have one of the currencies I wanted, so the llady gave me details for their onlin ... more

Bad service

The staff were very helpful and friendly.

I just opened up a new account. I was served by Stephanie Rowell. She was amazing on details. It was quck and meaningful service. It was the best banking service in last ... more

Their opening hours are all over the place, just about always closed in the afternoons. The minimal staff aren't exactly what I'd call helpful or particularly friendly. A ... more

Sorry I didn't get a name but many thanks to the lady who helped me and my mum with a bill payment this morning. Excellent customer service.

Diabolical. Wanted to speak to a human at the post office. Its simply not possible, machine after machine with more questions than you can poke a sharp stick at. Not surp ... more

Shambolic Mortgage Service. Renewed our Mortgage with Westpac for the second and last time. They managed to mess up the paperwork and failed to explain an outstanding (in ... more

Rude stuff and awful service

Excellent service and always with a smile and a great greeting

-Bank is closed. When opening hours say it's open. - Understaffed and not set up for our senior citizens who like to conduct their financial business the old way: FACE TO ... more

Just waste of time

We applied home loan from Vivian Wei last week, she is very helpful to help us to get it. Only take four days to receive loan. She always answer email quickly and explain ... more

sometimes liking recent worthing

No longer a bank. Can't deposit $Aus cheque in Ausie bank!

Absolutely lovely and helpful staff. On a day I needed help being a long way from home they came to my rescue and did the exact same/simple thing that ANZ (silverdale) co ... more

Can you plz sort out your timings on google .It says your open today but once I went to the bank it was closed

My bank is so good to me I hope they can help me through my hardships!

Been with ANZ for 10 years. But I can't speak directly to someone in my local branch to make an appointment. Instead on hold for 15-20 minutes waiting to get a call cen ... more

Saturday. Went into westpac tauranga crossing. The two lady tellers on today were so incredibly nice to deal with.absolutely helpful.great customer service skills.

Mazix

I went into the bank and was greeted with a gentleman who was very polite, helpful and patient. He was very professional. Thank you to this person with the long moustache ... more

I phoned the Bayfair store for help and Jonathan was super helpful, efficient, and friendly! 10/10 service!

Unfortunately, this place could not help us with a card or with account information whatsoever. Not very friendly. We had to go to Papatoetoe to get help. Wish we had hav ... more

Very bad customer sevice. Visit this branch twice with all necessary documents but unable to active my bank account. Will never visit this branch again.

The worst service anywhere of any company Ive ever shopped.