Banking Services Near Me

Appears to be perpetually out of order.

Convenient location and friendly and professional staff. I am please every time I come to this branch. Thank you !

Great staff, lovely to deal with. Checked exchange rate prior to going, screenshotted and when they had a different rate 2 hours later they were happy to honor their rate ... more

Since Westpac closed my local branch, this is now my new local. I generally like Westpac; they offer good services and competitive rates. The opening hours of this Norwes ... more

The customer service doesnt even deserved any stars to start with. Lazy and unprofessional. Waited in the queue for approximately 20 minutes, only to be told that the ban ... more

I have been to 4 different banks in the past day - Satya at the Kiwibank St. Luke branch was the only staff that was friendly and made me feel welcome as a customer. He s ... more

This was my first time using this branch and I received excellent service this morning. The bank teller was very patient despite the unusual request and both her and her ... more

Says it opens at 0930 and no one bothered to open at all. This was after not transferring money at 12 like should normally happen

8 ppl in the queue, two tellers on. Spent 10 mins in the queue plus two tellers are not open. The manager eventually came to assist people online.

Good

Very helpful staff. Made our requests quite straightforward keeping security at forefront

Went to get coins out and was at first off put by the lady telling me that it would cost 3 dollars, but then she told me it would be free if I first withdrew 20 at the at ... more

very bad experience I had today, the staff didn't ask me what help I needed just let me wait in the long queue.

I was waiting to be served for a long time but the teller was on the phone. I didn't realize this branch was a phone help desk.

Literally just had the most rudest a bit racist customer service girl today .

The most unprofessional clowns working on west city branch. They lie when they say dont have enough cash. I ordered AUD and the guy lied in my face they dont have and tol ... more

Wow! Can't believe that someone would just give ANZ one star. I find,that it doesn't matter which ANZ Bank I go to,the staff are great. Most helpful + polite.

Handy being able to deposit now as well.

Worst customer service

Great service every time.

Long waiting time for a simple verification of address. Requested a new card to be sent to me, they sent the wrong type of card and I'm now going overseas with a soon to ... more

Opening hours are terrible as cant go to the bank after work or school for the kids to bank there money

Worse bank ever ! Being told any payments last year right before xmas were not taken out on the 23 24 that weren't even a public holiday and now wake up to find those pay ... more

(Translated by Google) When saving money, the card was swallowed directly. This ATM defo had A big bug! My card has been retained when imma deposit some cashes... (Origin ... more

Cant deposited cash anymore , not sure why

I past by Westpac, Victoria Street this morning to open a Bonus Saver account...Steven was efficient, friendly, extremely helpful...thank you so much for you assistance ... more

Nice place,I had to get some things done there and the staff member Peter was wonderful and super helpful.

I could not disagree with the comments of the previous four google reviews more, if I tried. Maybe the branch was actually closed or they went to the pub next door by mis ... more

friendly staff

Having a large Bank that is only open 3 days a week is ridiculous.

Ridiculous opening hours and service. Don't bank westpac if you live in queenstown there open 2 days a week

If youre after respect, privacy & good customer service find a different bank!

The opening hours keep getting reduced. There are also no more proper tellers.

Staff here are most unfriendly. Not good ambassadors for BNZ

A place that you can sit and waste your valuable time. Sorry to saying this but what I observe was little racist. (If you an Chinese, more chances that you will be served ... more

Worst asb in chch.. you always have to wait.. staff are slow... just don't go there

Wasnt keen on waiting in the queue but instead wasted 40 mins trying to deposit cash into atm after it kept spitting it out.

Closed and faulty money machine outside. Left us with no cash for the weekend.

Quick with great service

Went to branch on Level 21, great management of customers and differing queries, proactive.

Very good and nice help full

Excellent customer service..

Went to withdraw my money. Needed cash for a new car. Was told I cannot withdraw my own money in the weekend as they do not staff the tellers. I needed more than the dail ... more

No where is it posted that you need an appointment to open an account here - waited 20 minutes just to be told no, you need an appointment and there's a backlog of 2 week ... more

I had a bad experience here with the customer service

The worst customer service I have ever experienced. I came here to open an account but shortly left without doing so after being spoken to in the most rude condescending ... more

Poor service. The staff I was enquiring to open a joint account doesn't know how to be respectful and handle her customers. I strongly advise for anyone to go to any othe ... more

Worst contact centre experience ever, Wait over 2 hours on the phone, NO ONE PICK IT UP ! They just don't want you to draw down the saving you banked. Their online bankin ... more

old school login system, and they r still using paper form system for any changes you wanna make to your own account. its easier to hack a server rather than logging in t ... more