Auckland Health & Medicine

I've seen many different counsellors over the years, and the two I've seen here rank among the worst. If you have the capacity to pay for somewhere better, do it. And if ... more

Partner was referred through another clinic. Very difficult staff, non-communicative, attempted to charge a ridiculous fee when it was ACC covered and later found it woul ... more

I have never had any bad experiences with my two doctors, Dr Chan and Dr Ho have always been very kind and understanding over the years.

Absolutely rude racist receptionist. Prissana is a poor excuse for a human working in the medical field. This place doesnt even deserve any stars with human trash like he ... more

Called for a script a week ago, paid for it, went to pick it up only to find they hadnt sent it or sent it to the wrong place, doctors dismiss my symptoms and feelings, t ... more

These guys were great, Ana and her sister looked after my wife and sister in law, we always go there, highly recommend.

Someone at headoffice needs to update webb site. Looked up the service rang the number was told its a walk in service. On arrivail to my surprise the place is closed. Wen ... more

Very hard to make an appointment. They dont open their dairy to allow bookings in advance so I had to call several times and was told to call back closer to the date. The ... more

The doctor prescribes medicines on two prescriptions, including one eye drop. The pharmacist did not realise that there are two set of prescriptions, and the pharmacist t ... more

Terrible service from Lee My key worker. Even when I had severe depression only phone once.

Useless, unprofessional, phone manner is disgusting its like they dont want to work when even when asked a question fully booked with no other option given

A 4 hour wait just to see the doctor for 5 minutes

very unprofessional doctor and dont take a patient seriously even though if patient feel he or she have a problem.

This is a worse clinic to register with a GP. This clinic is good for any planned sickness (unfortunately) if not there wont be any possibility at all to see a DR and no ... more

I was 10 minutes late to my appointment today. They rebooked my appointment. No issue with this as it is my fault. But the lady receptionist who I assume is Filipino/Asia ... more

Very bad customer service. Even they don't know they can do their job or not. Go for medicine their arround 2pm they told today they are busy come tomorrow and afterhat g ... more

I had given Dr Bashir and his team a 5 star earlier and have been with them since 2014 they sure started off well but now everything from the care, compassion, the polite ... more

Coming to see the doctor for my son after 1 hour waiting no one call even people coming after us also attend and gone then go and see the receptionist then she said soon ... more

My appointment was booked for 3pm and was called to ask to come in at 4pm as the doctor who was suppose to see me was sick. I thought when I changed from one to clinic to ... more

I was very impressed with my care the Psychiatrist was very thorough with informing about all I needed to know on what steps we were taking. The Nurse was also very supp ... more

If you have an appointment here, cancel it and book somewhere else lol. PATHETIC STRAIGHT B*TCHES!!!!! The Indian receptionist needs a good wake up call with a fist. Woul ... more

Useless and unprofessional. Why open a big hospital with only 1 Doctor and took 8 hours to check

Waste of time

This place is so ruthles, I went there to get my medicine, I could barely stand n requested the girl at counter to help me. First they said they dont have prescription on ... more

How does this outfit get to be a healthcare provider to the DHB's? The most unorganized outfit I've ever dealt with. They do not respond to communications nor deliver on ... more

Waiting over an hour on the phone is unacceptable for any business let alone one that has clients ( like me) whom are reliant on the work you do. It was bad enough before ... more

Very poor. They never answer their phone and they dont reply to messages, worst bunch lve ever encounted.

After a 3 hour wait in the freezing cold corridor, Doctor was so fixated on Covid that he refused to consider it could be anything else despite a negative test...turns ou ... more

A little frustrating when you take the morning off work for an appointment here only to find out ON ARRIVAL that they cannot do your scan as the Sonographer is sick. No s ... more

He passed me a tissue without speak anything, just used his hand hold the tissue slide down touched my chest then my hand, I just realized he wants to pass me the tissue. ... more

My elderly friend gets the maximum hours by this company that means they should come twice a day. They often dont and she struggles terribly one time she was left so long ... more

Every time you call them they are fully booked. When we are in pain they say we can get appointment after 2 weeks. Whats the use. Why cant you see walk ins.