Auckland Health & Medicine

Nurses here are wonderful!! I've gone into radiology here at MercyAscot many times. The nurses are kind, caring, empathic and very patient. All my concerns and questions ... more

Very bad experience and 2 stars for the price.

I asked the reception lady why an appointment with a therapist costs $265 an hour and she responds by saying well, why do you pay $60 to see your GP?? Possibly the worst ... more

No prices anywhere in the store. You have to bring each item to the checkout to find the price. Took the item I normally buy to checkout only to find it is now 50 dollars ... more

I met Rachel for the first time today. She was thorough, kind, caring and knowledgeable. I would highly recommend her and will be going back often.

Great student clinic. Ask for Ivan he's the best!

Have always been there and arranged the care I need.

First time here, I called told there was no charge but when I got there I had to pay casual rate. Besides this the service was exceptional, Dr Tane was positive and infor ... more

The receptionists are very rude and uneducated. She doesnt know how to talk to someone. If we go 5 minutes late they said you are late and sometimes we wait for half an h ... more

Rude receptionist. I was late 5 minutes for my appointment and receptionist told me I have to book for next week like my house is beside the clinic to come everyday. fro ... more

Unfortunately I can't give a 0 star. The staff and the doctors are WAY TOO RUDE. $119 consultation fee plus 2 hours wasted. In the end I asked for a FULL refund. You know ... more

Not organised . I have been waited from 11am to 6:30 pm . At 4 pm enquired at reception staff said 7 more waitings enquired again at 5 she still said 7 waiting . It means ... more

Good experience....

Impatient reception and ruthless attitudes.

I have significant concerns about the management of Herne Bay Medical Centre. Disorganized with a serious lack of follow up with patients, dissemination of important info ... more

The level of service coming out of this surgery is nothing short of a disgrace. They might be short staffed but their customer service is non existent and their reception ... more

Everybody here are doing a good job well done.,I got Acufazed for getting angry at the staff.

Dr Zahir is useless. Misdiagnosed on several occasions in the past. Not sure if it's arrogance or ignorance or both.

Don't go there! I ended up in hospital about 4 or 5 times this year all because of them. They reduce my medication! I have PTS diagnosed for the 3rd time. The acute team ... more

Came in early at 8am at the clinic to see the doctor, as i know the line would be long. Since i am not registered, the lady indian receptionist asked me for all these doc ... more

No way to book an appointment. But if you are a walk-in, be ready to wait 5 to 6 hours.

Its a very unfair to charge new patient with the community card $95 dollars!

Most useless doctors in Clendon.

Love the work you's do. Especially helping those in need of essential stuff for families. Keep it up.

Went there today to get my daughter immunized that was fine nurse was great! Dr Isake (however you spell it) at the Manurewa Fono RUDE! RUDE! RUDE! I had asked the nurse ... more

3 strikes: First was waiting 3 months for a refund after chasing this every 2 weeks and getting a different story. Eventually they just stopped replying. Second was getti ... more

Drs have been great, for myself and my kids when we've needed urgent care, the clinic is clean and comfortable, exepected long waits. Have only had problems with rude rec ... more

I had been using this clinic ever seemed i was unwell,i left because I didn't think they can help with my issue,the funny thing was the nurse suggested you to divorce bec ... more

I think it really depends on who you get. This time around I've found the care I've had is way better than it was during covid.

One star is too generous.

In and out quickly. Very kind and supportive nurse and the doctor was amazing.

I get what you mean they never answer their phone. But in all honesty, its better to just send them an email. Theyll reply Within that same day or the next but its better ... more

Highly recommended this Doctors practice. My normal Dr's practice (in Howick) were unable to see me for 2 days running even for a phone consult. I have covid & was ver ... more

Terrible experience . Was told Pregnancy issue would be funded.. then the Dr told the receptionist it wasn't Pregnancy related after a cervical examination to check at 16 ... more

Thank you southseas for my food parcel uses have helped me out alot so grateful godbless

Very rude behavior. Accusing my mother of something which she has not done. Talking to other people and laughing on the phone and I had to wait for their conversation to ... more

I was abused my staff here, had my rights to dignity and autonomy taken away from me and when it got so bad that my physical health deteriorated and began to decline I wa ... more

Completely baffled by how rude and inappropriate Dr Sue Loughlin was. Complete disregard for my choices for myself and my child. Will never be back. Unprofessional and co ... more

I did give them a bad review but am updating as after some jumping through hoops I now have a referral to a specialist. This did however require me to contact a number of ... more

Very long wait but the Dr's are good one you get to them.

Terible experience every single time. Waiting time is never-ending, and after 5 hours to see a doctor, they tell you the nurse supposed to send us for X-ray, and then th ... more

Need to improve communication skills of staff. During covid time ,staff need to implement govt guidelines strictly.Was there for vaccine today.

Worst customer service ever. I wonder if someone read the reviews and actually does take any action. I called them and asked them if the I can visit the Mount Roskill med ... more

Rude reception with attitude, will be losing a customer, the reception and doctors clearly dont care for theyre patients and only care about money , I understand that the ... more

Gone to the pits now.

Antiquated appointment system, long phone waits. Tried 5 times and was 8, 9, 10 in queue with no indication of how long the wait would be. Arrived for appointment and was ... more

Rang call centre which is dodgy in itself. I asked to be put through to reception at Dannemora and she said I can help you. You do t need to be put through to reception. ... more

wish if i can give zero. we all have precious time. if you ask patient to come on time then you should see the patient on that time. then whats the point of appointment? ... more

Four days later my symptoms have worsened, the medication is obviously wrong and the manager the indian guy tried telling me it is the right medication, really dude?? Rea ... more