Bank Near Me

Would be much better if there was more than one ATM available while they're closed. People in line get impatient and blame the user instead of the machine. Not a very ple ... more

really bad there was a indian women being arrogant and bad attitude with her service

Rebrand has done well. Looks nice

Would be much better if there was more than one ATM available while they're closed. People in line get impatient and blame the user instead of the machine. Not a very ple ... more

Appears to be perpetually out of order.

Convenient location and friendly and professional staff. I am please every time I come to this branch. Thank you !

Since Westpac closed my local branch, this is now my new local. I generally like Westpac; they offer good services and competitive rates. The opening hours of this Norwes ... more

The customer service doesnt even deserved any stars to start with. Lazy and unprofessional. Waited in the queue for approximately 20 minutes, only to be told that the ban ... more

I have been to 4 different banks in the past day - Satya at the Kiwibank St. Luke branch was the only staff that was friendly and made me feel welcome as a customer. He s ... more

This was my first time using this branch and I received excellent service this morning. The bank teller was very patient despite the unusual request and both her and her ... more

Says it opens at 0930 and no one bothered to open at all. This was after not transferring money at 12 like should normally happen

8 ppl in the queue, two tellers on. Spent 10 mins in the queue plus two tellers are not open. The manager eventually came to assist people online.

Very helpful staff. Made our requests quite straightforward keeping security at forefront

Went to get coins out and was at first off put by the lady telling me that it would cost 3 dollars, but then she told me it would be free if I first withdrew 20 at the at ... more

very bad experience I had today, the staff didn't ask me what help I needed just let me wait in the long queue.

I was waiting to be served for a long time but the teller was on the phone. I didn't realize this branch was a phone help desk.

Handy being able to deposit now as well.

Long waiting time for a simple verification of address. Requested a new card to be sent to me, they sent the wrong type of card and I'm now going overseas with a soon to ... more

Great service every time.

Worse bank ever ! Being told any payments last year right before xmas were not taken out on the 23 24 that weren't even a public holiday and now wake up to find those pay ... more

Opening hours are terrible as cant go to the bank after work or school for the kids to bank there money

I past by Westpac, Victoria Street this morning to open a Bonus Saver account...Steven was efficient, friendly, extremely helpful...thank you so much for you assistance ... more

Nice place,I had to get some things done there and the staff member Peter was wonderful and super helpful.

I could not disagree with the comments of the previous four google reviews more, if I tried. Maybe the branch was actually closed or they went to the pub next door by mis ... more

Having a large Bank that is only open 3 days a week is ridiculous.

friendly staff

Ridiculous opening hours and service. Don't bank westpac if you live in queenstown there open 2 days a week

If youre after respect, privacy & good customer service find a different bank!

The opening hours keep getting reduced. There are also no more proper tellers.

A place that you can sit and waste your valuable time. Sorry to saying this but what I observe was little racist. (If you an Chinese, more chances that you will be served ... more

Staff here are most unfriendly. Not good ambassadors for BNZ

Wasnt keen on waiting in the queue but instead wasted 40 mins trying to deposit cash into atm after it kept spitting it out.

Closed and faulty money machine outside. Left us with no cash for the weekend.

Quick with great service

Worst asb in chch.. you always have to wait.. staff are slow... just don't go there

Went to branch on Level 21, great management of customers and differing queries, proactive.

Very good and nice help full

Excellent customer service..

No where is it posted that you need an appointment to open an account here - waited 20 minutes just to be told no, you need an appointment and there's a backlog of 2 week ... more

Went to withdraw my money. Needed cash for a new car. Was told I cannot withdraw my own money in the weekend as they do not staff the tellers. I needed more than the dail ... more

I had a bad experience here with the customer service

The worst customer service I have ever experienced. I came here to open an account but shortly left without doing so after being spoken to in the most rude condescending ... more

Poor service. The staff I was enquiring to open a joint account doesn't know how to be respectful and handle her customers. I strongly advise for anyone to go to any othe ... more

Worst contact centre experience ever, Wait over 2 hours on the phone, NO ONE PICK IT UP ! They just don't want you to draw down the saving you banked. Their online bankin ... more

old school login system, and they r still using paper form system for any changes you wanna make to your own account. its easier to hack a server rather than logging in t ... more

Opening hours are crazy how are you supposed to make a appointment when theyre only open 2 days a week and then close at 2pm. Not good enough

I got an amazing service, Ive been help by Penny! Ask for her :)

Doesnt exist

The mind boggles at the thought of a bank being open just two days a week! Did BNZ get hit hard by Covid or something?