Auckland Medical Facilities

I get what you mean they never answer their phone. But in all honesty, its better to just send them an email. Theyll reply Within that same day or the next but its better ... more

Highly recommended this Doctors practice. My normal Dr's practice (in Howick) were unable to see me for 2 days running even for a phone consult. I have covid & was ver ... more

Terrible experience . Was told Pregnancy issue would be funded.. then the Dr told the receptionist it wasn't Pregnancy related after a cervical examination to check at 16 ... more

Thank you southseas for my food parcel uses have helped me out alot so grateful godbless

Very rude behavior. Accusing my mother of something which she has not done. Talking to other people and laughing on the phone and I had to wait for their conversation to ... more

I was abused my staff here, had my rights to dignity and autonomy taken away from me and when it got so bad that my physical health deteriorated and began to decline I wa ... more

Completely baffled by how rude and inappropriate Dr Sue Loughlin was. Complete disregard for my choices for myself and my child. Will never be back. Unprofessional and co ... more

I did give them a bad review but am updating as after some jumping through hoops I now have a referral to a specialist. This did however require me to contact a number of ... more

Very long wait but the Dr's are good one you get to them.

Terible experience every single time. Waiting time is never-ending, and after 5 hours to see a doctor, they tell you the nurse supposed to send us for X-ray, and then th ... more

Need to improve communication skills of staff. During covid time ,staff need to implement govt guidelines strictly.Was there for vaccine today.

Worst customer service ever. I wonder if someone read the reviews and actually does take any action. I called them and asked them if the I can visit the Mount Roskill med ... more

Rude reception with attitude, will be losing a customer, the reception and doctors clearly dont care for theyre patients and only care about money , I understand that the ... more

Antiquated appointment system, long phone waits. Tried 5 times and was 8, 9, 10 in queue with no indication of how long the wait would be. Arrived for appointment and was ... more

Rang call centre which is dodgy in itself. I asked to be put through to reception at Dannemora and she said I can help you. You do t need to be put through to reception. ... more

wish if i can give zero. we all have precious time. if you ask patient to come on time then you should see the patient on that time. then whats the point of appointment? ... more

Four days later my symptoms have worsened, the medication is obviously wrong and the manager the indian guy tried telling me it is the right medication, really dude?? Rea ... more

1 star for Dr Cynthia Shi - she greeted us at reception about our enquiry, perhaps she is not use to being on the front desk but regardless she should be well aware of th ... more

So bad doctors are gud but girls at front desk are so bad not happy

I can understand the wait given the way things are these days but I feel uncomfortable with some things that were bought up with my child. Talking to other locals the con ... more

Spoke with the receptionist and she was really rude. She kept on interrupting me while I was trying to explain the reason why I was calling and then I had to repeat mysel ... more

I cant even give them 1 star

Friday Feb 27th, caught 2 busses from West Auck. Didn't bother with an appt - whatever time of day I ask for, receptionist gives me the opposite. Arrived at 12:45, with ... more

Not organised . I have been waited from 11am to 6:30 pm . At 4 pm enquired at reception staff said 7 more waitings enquired again at 5 she still said 7 waiting . It means ... more

MASSIVE PROBLEM Story: Dr Price came out (not my family doctor) looked at myself and my 10month son and said come on in. After our full consultation, he handed me the lit ... more

Call them today and no appointments needed, lovely customer service and the doctor was amazing too. I recommend this lovely place for immigration medical. Very helpful an ... more

Some staff were really nice, others werent. Made it clear they had a massive workload that they couldnt handle. Suppose thats every industry.

This place is a disgrace to the health of our community! Been enrolled for many years now, but can never get a booking in the same week! The reception staff are a rude, c ... more

The doctors, nurses, and staff are very good to me here. The phones have been fixed so now you can clearly hear the person on the other end. Appointments are easy to get ... more

Ive been happy with the services provided never had any trouble and staff have been freindly.

I get what you mean they never answer their phone. But in all honesty, its better to just send them an email. Theyll reply Within that same day or the next but its better ... more

This not a clinic but an office with a call center and support office for local doctors and whitecross

Online booking system not working showing available but when you book it says fully booked very disappointing.

It may be cheap but you get what you pay for. Rude, cheap and unprofessional imported service. Shop around if you can

Very unorganised, not good communication, not happy.

I have never had any bad experiences with my two doctors, Dr Chan and Dr Ho have always been very kind and understanding over the years.

Absolutely rude racist receptionist. Prissana is a poor excuse for a human working in the medical field. This place doesnt even deserve any stars with human trash like he ... more

Called for a script a week ago, paid for it, went to pick it up only to find they hadnt sent it or sent it to the wrong place, doctors dismiss my symptoms and feelings, t ... more

A 4 hour wait just to see the doctor for 5 minutes

Useless, unprofessional, phone manner is disgusting its like they dont want to work when even when asked a question fully booked with no other option given

This is a worse clinic to register with a GP. This clinic is good for any planned sickness (unfortunately) if not there wont be any possibility at all to see a DR and no ... more

Very bad customer service. Even they don't know they can do their job or not. Go for medicine their arround 2pm they told today they are busy come tomorrow and afterhat g ... more

I was 10 minutes late to my appointment today. They rebooked my appointment. No issue with this as it is my fault. But the lady receptionist who I assume is Filipino/Asia ... more

I was very impressed with my care the Psychiatrist was very thorough with informing about all I needed to know on what steps we were taking. The Nurse was also very supp ... more

My appointment was booked for 3pm and was called to ask to come in at 4pm as the doctor who was suppose to see me was sick. I thought when I changed from one to clinic to ... more

Useless and unprofessional. Why open a big hospital with only 1 Doctor and took 8 hours to check

Waste of time

Very poor. They never answer their phone and they dont reply to messages, worst bunch lve ever encounted.

After a 3 hour wait in the freezing cold corridor, Doctor was so fixated on Covid that he refused to consider it could be anything else despite a negative test...turns ou ... more

Every time you call them they are fully booked. When we are in pain they say we can get appointment after 2 weeks. Whats the use. Why cant you see walk ins.